Ring Subscription Cancellation Guide: Billing-Period End, No

Direct answer: Ring customers should decide whether they are canceling, upgrading or only changing monthly versus annual billing because those actions do not produce the same credit treatment. Ring subscriptions and add-ons stop at the end of the billing period after cancellation, with no standard refund for the unused portion and a separate need to archive recorded videos before access ends.

Table of Contents

Start with the Ring service item

This guide was researched on 2026-09-08 using Ring official source 1 and Ring official source 2. Reopen the live Ring policy before a time-sensitive action because deadlines, product names, fees and account controls can change. Monitoring or cloud-service cancellation does not necessarily disable all local hardware functions.

Provider rules

Ring policy checkpoint 1

When a customer upgrades a Ring subscription, Ring automatically cancels the old subscription, provides a prorated credit for unused time and applies the credit to the new subscription. review against that statement with a Ring account owner’s actual upgrade credit. Write down the relevant date, status and amount so the rule is attached to one Ring purchase rather than to a different product.

A useful Ring account note for this point includes the Ring service item identifier, the controlling date and the amount tied to the upgrade credit. If the Ring help desk later reviews the matter, those details make it easier to explain one account event instead of a broad cancellation complaint.

Reading the Ring Ring plan

When the Ring plan ends, access to recorded videos is lost, so Ring tells customers to download any recordings they want to maintain before cancellation becomes effective. maintain a screenshot of the Ring Ring plan before changing the Ring service account note. If the ending state at Ring later looks different, the before-and-after account note can show which condition was in effect.

A useful Ring account note for this point includes the Ring service item identifier, the controlling date and the amount tied to the Ring plan. If the Ring help desk later reviews the matter, those details make it easier to explain one account event instead of a broad cancellation complaint.

Ring rule 3: billing period

After cancellation, the plan and add-ons remain active until the end of the live billing period and then stop renewing. For Ring, the practical question is whether the live billing period matches this condition. If it does not, another provider-transaction-specific condition may control.

A useful Ring account note for this point includes the Ring service item identifier, the controlling date and the amount tied to the billing period. If the Ring help desk later reviews the matter, those details make it easier to explain one account event instead of a broad cancellation complaint.

How Ring treats the recorded videos

Plan benefits remain available through the end of the already-paid billing period. review against that statement with a Ring account owner’s actual recorded videos. Write down the relevant date, status and amount so the rule is attached to one Ring purchase rather than to a different product.

A useful Ring account note for this point includes the Ring service item identifier, the controlling date and the amount tied to the recorded videos. If the Ring help desk later reviews the matter, those details make it easier to explain one account event instead of a broad cancellation complaint.

Ring policy checkpoint 5

Changing the billing cycle without changing the plan tier generally requires canceling the existing subscription and resubscribing with the preferred billing frequency. Treat this as a Ring condition to test, not as a universal promise. Another rate, purchase channel, event status or billing period can produce a different outcome.

A useful Ring account note for this point includes the Ring service item identifier, the controlling date and the amount tied to the plan benefit. If the Ring help desk later reviews the matter, those details make it easier to explain one account event instead of a broad cancellation complaint.

Reading the Ring upgrade credit

Ring says refunds are not available for subscription cancellations unless required by applicable law. Treat this as a Ring condition to test, not as a universal promise. Another rate, purchase channel, event status or billing period can produce a different outcome.

Ring rule 7: Ring plan

Ring says a subscription can be canceled from the Plan section of ring.com. maintain a screenshot of the Ring Ring plan before changing the Ring service account note. If the ending state at Ring later looks different, the before-and-after account note can show which condition was in effect.

Cancellation path

Monitoring or cloud-service cancellation does not necessarily disable all local hardware functions. For Ring, connect that point to the plan benefit and preserve the Ring service account note state before submitting a change.

Only the authorized account owner may be able to complete cancellation. For Ring, connect that point to the recorded videos and preserve the Ring service account note state before submitting a change.

archive account data or recordings that will disappear when the subscription ends. For Ring, connect that point to the plan benefit and preserve the Ring service account note state before submitting a change.

Refund or credit analysis

Open the Ring account, booking, order or service account note and identify the controlling Ring plan.
Find the date or status that controls the Ring service action and note the time zone or billing cycle if one matters.
Identify who processed the payment and whether another host, property, seller, venue, app store or partner controls part of the cancellation.
Read the Ring condition attached to this controlling transaction, including any nonrefundable term, refund window, billing-period rule or equipment duty.
Before confirming the change, capture any refund, credit, fee, access-end date, ending bill or status that Ring shows.
Complete the Ring cancellation or refund route using Ring’s accepted channel.
archive the ending Ring confirmation and recheck the Ring service account note later so the financial end state and account status match.

Common edge cases

Another party controls part of the Ring service item

The receipt or confirmation points to a host, property, seller, venue, partner or app store. Use the Ring plan benefit as the anchor. Changing the billing cycle without changing the plan tier generally requires canceling the existing subscription and resubscribing with the preferred billing frequency. review against the timestamp and account status with that condition before predicting the repayment from Ring or ending account end state.

the service change submitted to Ring is early

a Ring account owner is still before the relevant deadline or billing boundary. Use the Ring Ring plan as the anchor. Ring says a subscription can be canceled from the Plan section of ring.com. review against the timestamp and account status with that condition before predicting the repayment from Ring or ending account end state.

Cancellation is confirmed but money or access remains

the Ring service account note shows cancellation while a charge, credit, service period, order or equipment obligation still remains. Use the Ring recorded videos as the anchor. After cancellation, the plan and add-ons remain active until the end of the live billing period and then stop renewing. review against the timestamp and account status with that condition before predicting the repayment from Ring or ending account end state.

The important window has passed

the Ring service item has already renewed, started, processed, or crossed its refund cutoff. Use the Ring upgrade credit as the anchor. Ring says refunds are not available for subscription cancellations unless required by applicable law. review against the timestamp and account status with that condition before predicting the repayment from Ring or ending account end state.

Ring transaction casebook

Ring case 1: before the cutoff

Ring case 1 focuses on before the cutoff. The first Ring fact is: Ring says a subscription can be canceled from the Plan section of ring.com. The second Ring fact is: Plan benefits remain available through the end of the already-paid billing period. Place the Ring Ring plan beside the Ring recorded videos and write the controlling dates from both. If those account notes agree, a Ring account owner can explain the likely end state from Ring’s own terms. If they disagree, preserve both Ring account notes and ask which transaction condition controls the transaction-specific purchase or service.

Ring case 2: after the cutoff

Ring case 2 focuses on after the cutoff. The first Ring fact is: After cancellation, the plan and add-ons remain active until the end of the live billing period and then stop renewing. The second Ring fact is: When the Ring plan ends, access to recorded videos is lost, so Ring tells customers to download any recordings they want to maintain before cancellation becomes effective. Place the Ring billing period beside the Ring plan benefit and write the controlling dates from both. If those account notes agree, a Ring account owner can explain the likely end state from Ring’s own terms. If they disagree, preserve both Ring account notes and ask which transaction condition controls the transaction-specific purchase or service.

Ring case 3: third-party billing

Ring case 3 focuses on third-party billing. The first Ring fact is: Ring says refunds are not available for subscription cancellations unless required by applicable law. The second Ring fact is: When a customer upgrades a Ring subscription, Ring automatically cancels the old subscription, provides a prorated credit for unused time and applies the credit to the new subscription. Place the Ring recorded videos beside the Ring upgrade credit and write the controlling dates from both. If those account notes agree, a Ring account owner can explain the likely end state from Ring’s own terms. If they disagree, preserve both Ring account notes and ask which transaction condition controls the transaction-specific purchase or service.

Ring case 4: provider-caused change

Ring case 4 focuses on provider-caused change. The first Ring fact is: Plan benefits remain available through the end of the already-paid billing period. The second Ring fact is: Changing the billing cycle without changing the plan tier generally requires canceling the existing subscription and resubscribing with the preferred billing frequency. Place the Ring plan benefit beside the Ring Ring plan and write the controlling dates from both. If those account notes agree, a Ring account owner can explain the likely end state from Ring’s own terms. If they disagree, preserve both Ring account notes and ask which transaction condition controls the transaction-specific purchase or service.

Ring case 5: voluntary cancellation

Ring case 5 focuses on voluntary cancellation. The first Ring fact is: When the Ring plan ends, access to recorded videos is lost, so Ring tells customers to download any recordings they want to maintain before cancellation becomes effective. The second Ring fact is: Ring says a subscription can be canceled from the Plan section of ring.com. Place the Ring upgrade credit beside the Ring billing period and write the controlling dates from both. If those account notes agree, a Ring account owner can explain the likely end state from Ring’s own terms. If they disagree, preserve both Ring account notes and ask which transaction condition controls the transaction-specific purchase or service.

Ring case 6: refund pending

Ring case 6 focuses on refund pending. The first Ring fact is: When a customer upgrades a Ring subscription, Ring automatically cancels the old subscription, provides a prorated credit for unused time and applies the credit to the new subscription. The second Ring fact is: After cancellation, the plan and add-ons remain active until the end of the live billing period and then stop renewing. Place the Ring Ring plan beside the Ring recorded videos and write the controlling dates from both. If those account notes agree, a Ring account owner can explain the likely end state from Ring’s own terms. If they disagree, preserve both Ring account notes and ask which transaction condition controls the transaction-specific purchase or service.

Ring case 7: account still active

Ring case 7 focuses on account still active. The first Ring fact is: Changing the billing cycle without changing the plan tier generally requires canceling the existing subscription and resubscribing with the preferred billing frequency. The second Ring fact is: Ring says refunds are not available for subscription cancellations unless required by applicable law. Place the Ring billing period beside the Ring plan benefit and write the controlling dates from both. If those account notes agree, a Ring account owner can explain the likely end state from Ring’s own terms. If they disagree, preserve both Ring account notes and ask which transaction condition controls the transaction-specific purchase or service.

Ring case 8: nonrefundable product

Ring case 8 focuses on nonrefundable product. The first Ring fact is: Ring says a subscription can be canceled from the Plan section of ring.com. The second Ring fact is: Plan benefits remain available through the end of the already-paid billing period. Place the Ring recorded videos beside the Ring upgrade credit and write the controlling dates from both. If those account notes agree, a Ring account owner can explain the likely end state from Ring’s own terms. If they disagree, preserve both Ring account notes and ask which transaction condition controls the transaction-specific purchase or service.

Closing checklist

support case number if Ring the Ring help desk handled the service change submitted to Ring
Ring transaction or account identifier
receipt or confirmation showing the Ring plan
screenshot of the cancellation or refund end state
refund, credit, ending-bill, equipment-return or access-end message
the controlling date, billing cycle or event status

Wrong assumptions to avoid with Ring

Do not apply a Ring rule from another plan, rate, seller, host or billing period to this transaction.
Do not treat stopping the next Ring renewal as proof that an earlier charge is refundable.
Do not assume non-use automatically creates a Ring refund.
Do not rely on a generic search snippet when the live Ring account shows a transaction-transaction-specific condition.
Do not discard the Ring confirmation while a refund, credit, order, equipment return or ending bill is still pending.

Related RefundGuides coverage

Browse our home security guides and review against the SimpliSafe guide for another policy in the same consumer-service area.

Bottom line: Ring subscriptions and add-ons stop at the end of the billing period after cancellation, with no standard refund for the unused portion and a separate need to archive recorded videos before access ends. Ring customers should decide whether they are canceling, upgrading or only changing monthly versus annual billing because those actions do not produce the same credit treatment.

Ring casebook: transaction-transaction-specific examples

Ring example 1: customer cancels a plan

Ring example 1 starts when customer cancels a plan. The first Ring condition is: Ring says a subscription can be canceled from the Plan section of ring.com. A second Ring condition also matters: Ring says refunds are not available for subscription cancellations unless required by applicable law. Open the Ring Ring plan and review against it with the Ring plan benefit. Write the Ring date, amount and status from both account notes. If those Ring account notes match the published conditions, the likely account outcome can be explained from those terms. If they do not match, preserve both Ring account notes and use the condition shown for the actual transaction.

Ring example 2: customer upgrades instead

Use this Ring scenario when customer upgrades instead. For this scenario, Ring states: After cancellation, the plan and add-ons remain active until the end of the live billing period and then stop renewing. Do not ignore this related Ring point: Plan benefits remain available through the end of the already-paid billing period. a Ring account owner should place the Ring billing period beside the Ring upgrade credit and verify that both describe the same purchase, booking, subscription or service. maintain the Ring confirmation number and the service change submitted to Ring timestamp. That evidence lets Ring the Ring help desk explain a remaining charge, credit, refund, access period or equipment obligation from the controlling account history. maintain the Ring evidence until the ending state at Ring is completely reflected.

Ring example 3: customer changes monthly to annual billing

This Ring case focuses on customer changes monthly to annual billing. The relevant Ring rule is: Ring says refunds are not available for subscription cancellations unless required by applicable law. The next Ring rule is: When the Ring plan ends, access to recorded videos is lost, so Ring tells customers to download any recordings they want to maintain before cancellation becomes effective. Review the Ring recorded videos before changing the Ring Ring plan. account note what the Ring account showed immediately before the action and again after it. The difference between those two Ring states can show whether cancellation stopped future billing, preserved access, left an order active, or created another provider-transaction-specific end state. Use the published Ring conditions to explain the Ring service account note rather than assuming cancellation reverses every prior charge.

Ring example 4: videos need downloading

Ring example 4 starts when videos need downloading. The first Ring condition is: Plan benefits remain available through the end of the already-paid billing period. A second Ring condition also matters: When a customer upgrades a Ring subscription, Ring automatically cancels the old subscription, provides a prorated credit for unused time and applies the credit to the new subscription. Open the Ring plan benefit and review against it with the Ring billing period. Write the Ring date, amount and status from both account notes. If those Ring account notes match the published conditions, the likely account outcome can be explained from those terms. If they do not match, preserve both Ring account notes and use the condition shown for the actual transaction.

Ring example 5: billing period still has time left

Use this Ring scenario when billing period still has time left. For this scenario, Ring states: When the Ring plan ends, access to recorded videos is lost, so Ring tells customers to download any recordings they want to maintain before cancellation becomes effective. Do not ignore this related Ring point: Changing the billing cycle without changing the plan tier generally requires canceling the existing subscription and resubscribing with the preferred billing frequency. a Ring account owner should place the Ring upgrade credit beside the Ring recorded videos and verify that both describe the same purchase, booking, subscription or service. maintain the Ring confirmation number and the service change submitted to Ring timestamp. That evidence lets Ring the Ring help desk explain a remaining charge, credit, refund, access period or equipment obligation from the controlling account history. maintain the Ring evidence until the ending state at Ring is completely reflected.

Ring example 6: customer expects a partial refund

This Ring case focuses on customer expects a partial refund. The relevant Ring rule is: When a customer upgrades a Ring subscription, Ring automatically cancels the old subscription, provides a prorated credit for unused time and applies the credit to the new subscription. The next Ring rule is: Ring says a subscription can be canceled from the Plan section of ring.com. Review the Ring Ring plan before changing the Ring plan benefit. account note what the Ring account showed immediately before the action and again after it. The difference between those two Ring states can show whether cancellation stopped future billing, preserved access, left an order active, or created another provider-transaction-specific end state. Use the published Ring conditions to explain the Ring service account note rather than assuming cancellation reverses every prior charge.

Ring example 7: add-on ends with the plan

Ring example 7 starts when add-on ends with the plan. The first Ring condition is: Changing the billing cycle without changing the plan tier generally requires canceling the existing subscription and resubscribing with the preferred billing frequency. A second Ring condition also matters: After cancellation, the plan and add-ons remain active until the end of the live billing period and then stop renewing. Open the Ring billing period and review against it with the Ring upgrade credit. Write the Ring date, amount and status from both account notes. If those Ring account notes match the published conditions, the likely account outcome can be explained from those terms. If they do not match, preserve both Ring account notes and use the condition shown for the actual transaction.

Ring example 8: old recordings are needed after plan expiration

Use this Ring scenario when old recordings are needed after plan expiration. For this scenario, Ring states: Ring says a subscription can be canceled from the Plan section of ring.com. Do not ignore this related Ring point: Ring says refunds are not available for subscription cancellations unless required by applicable law. a Ring account owner should place the Ring recorded videos beside the Ring Ring plan and verify that both describe the same purchase, booking, subscription or service. maintain the Ring confirmation number and the service change submitted to Ring timestamp. That evidence lets Ring the Ring help desk explain a remaining charge, credit, refund, access period or equipment obligation from the controlling account history. maintain the Ring evidence until the ending state at Ring is completely reflected.

Ring example 9: customer cancels a plan

This Ring case focuses on customer cancels a plan. The relevant Ring rule is: After cancellation, the plan and add-ons remain active until the end of the live billing period and then stop renewing. The next Ring rule is: Plan benefits remain available through the end of the already-paid billing period. Review the Ring plan benefit before changing the Ring billing period. account note what the Ring account showed immediately before the action and again after it. The difference between those two Ring states can show whether cancellation stopped future billing, preserved access, left an order active, or created another provider-transaction-specific end state. Use the published Ring conditions to explain the Ring service account note rather than assuming cancellation reverses every prior charge.

Ring example 10: customer upgrades instead

Ring example 10 starts when customer upgrades instead. The first Ring condition is: Ring says refunds are not available for subscription cancellations unless required by applicable law. A second Ring condition also matters: When the Ring plan ends, access to recorded videos is lost, so Ring tells customers to download any recordings they want to maintain before cancellation becomes effective. Open the Ring upgrade credit and review against it with the Ring recorded videos. Write the Ring date, amount and status from both account notes. If those Ring account notes match the published conditions, the likely account outcome can be explained from those terms. If they do not match, preserve both Ring account notes and use the condition shown for the actual transaction.

Ring example 11: customer changes monthly to annual billing

Use this Ring scenario when customer changes monthly to annual billing. For this scenario, Ring states: Plan benefits remain available through the end of the already-paid billing period. Do not ignore this related Ring point: When a customer upgrades a Ring subscription, Ring automatically cancels the old subscription, provides a prorated credit for unused time and applies the credit to the new subscription. a Ring account owner should place the Ring Ring plan beside the Ring plan benefit and verify that both describe the same purchase, booking, subscription or service. maintain the Ring confirmation number and the service change submitted to Ring timestamp. That evidence lets Ring the Ring help desk explain a remaining charge, credit, refund, access period or equipment obligation from the controlling account history. maintain the Ring evidence until the ending state at Ring is completely reflected.

Ring example 12: videos need downloading

This Ring case focuses on videos need downloading. The relevant Ring rule is: When the Ring plan ends, access to recorded videos is lost, so Ring tells customers to download any recordings they want to maintain before cancellation becomes effective. The next Ring rule is: Changing the billing cycle without changing the plan tier generally requires canceling the existing subscription and resubscribing with the preferred billing frequency. Review the Ring billing period before changing the Ring upgrade credit. account note what the Ring account showed immediately before the action and again after it. The difference between those two Ring states can show whether cancellation stopped future billing, preserved access, left an order active, or created another provider-transaction-specific end state. Use the published Ring conditions to explain the Ring service account note rather than assuming cancellation reverses every prior charge.

Ring example 13: billing period still has time left

Ring example 13 starts when billing period still has time left. The first Ring condition is: When a customer upgrades a Ring subscription, Ring automatically cancels the old subscription, provides a prorated credit for unused time and applies the credit to the new subscription. A second Ring condition also matters: Ring says a subscription can be canceled from the Plan section of ring.com. Open the Ring recorded videos and review against it with the Ring Ring plan. Write the Ring date, amount and status from both account notes. If those Ring account notes match the published conditions, the likely account outcome can be explained from those terms. If they do not match, preserve both Ring account notes and use the condition shown for the actual transaction.

Ring example 14: customer expects a partial refund

Use this Ring scenario when customer expects a partial refund. For this scenario, Ring states: Changing the billing cycle without changing the plan tier generally requires canceling the existing subscription and resubscribing with the preferred billing frequency. Do not ignore this related Ring point: After cancellation, the plan and add-ons remain active until the end of the live billing period and then stop renewing. a Ring account owner should place the Ring plan benefit beside the Ring billing period and verify that both describe the same purchase, booking, subscription or service. maintain the Ring confirmation number and the service change submitted to Ring timestamp. That evidence lets Ring the Ring help desk explain a remaining charge, credit, refund, access period or equipment obligation from the controlling account history. maintain the Ring evidence until the ending state at Ring is completely reflected.

Ring example 15: add-on ends with the plan

This Ring case focuses on add-on ends with the plan. The relevant Ring rule is: Ring says a subscription can be canceled from the Plan section of ring.com. The next Ring rule is: Ring says refunds are not available for subscription cancellations unless required by applicable law. Review the Ring upgrade credit before changing the Ring recorded videos. account note what the Ring account showed immediately before the action and again after it. The difference between those two Ring states can show whether cancellation stopped future billing, preserved access, left an order active, or created another provider-transaction-specific end state. Use the published Ring conditions to explain the Ring service account note rather than assuming cancellation reverses every prior charge.

Ring example 16: old recordings are needed after plan expiration

Ring example 16 starts when old recordings are needed after plan expiration. The first Ring condition is: After cancellation, the plan and add-ons remain active until the end of the live billing period and then stop renewing. A second Ring condition also matters: Plan benefits remain available through the end of the already-paid billing period. Open the Ring Ring plan and review against it with the Ring plan benefit. Write the Ring date, amount and status from both account notes. If those Ring account notes match the published conditions, the likely account outcome can be explained from those terms. If they do not match, preserve both Ring account notes and use the condition shown for the actual transaction.

Ring ending audit before closing the file

Ring audit item 1

Ring audit item 1 begins with the Ring billing period. The official Ring point to test is: After cancellation, the plan and add-ons remain active until the end of the live billing period and then stop renewing. Attach the date and amount from the live Ring recorded videos to that statement. Do not replace the live Ring information with a deadline or rule remembered from a different transaction. If a later Ring refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved account note when asking for an explanation.

Ring audit item 2

Ring audit item 2 begins with the Ring recorded videos. The official Ring point to test is: Ring says refunds are not available for subscription cancellations unless required by applicable law. Attach the date and amount from the live Ring plan benefit to that statement. Do not replace the live Ring information with a deadline or rule remembered from a different transaction. If a later Ring refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved account note when asking for an explanation.

Ring audit item 3

Ring audit item 3 begins with the Ring plan benefit. The official Ring point to test is: Plan benefits remain available through the end of the already-paid billing period. Attach the date and amount from the live Ring upgrade credit to that statement. Do not replace the live Ring information with a deadline or rule remembered from a different transaction. If a later Ring refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved account note when asking for an explanation.

Ring audit item 4

Ring audit item 4 begins with the Ring upgrade credit. The official Ring point to test is: When the Ring plan ends, access to recorded videos is lost, so Ring tells customers to download any recordings they want to maintain before cancellation becomes effective. Attach the date and amount from the live Ring Ring plan to that statement. Do not replace the live Ring information with a deadline or rule remembered from a different transaction. If a later Ring refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved account note when asking for an explanation.

Ring audit item 5

Ring audit item 5 begins with the Ring Ring plan. The official Ring point to test is: When a customer upgrades a Ring subscription, Ring automatically cancels the old subscription, provides a prorated credit for unused time and applies the credit to the new subscription. Attach the date and amount from the live Ring billing period to that statement. Do not replace the live Ring information with a deadline or rule remembered from a different transaction. If a later Ring refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved account note when asking for an explanation.

Ring audit item 6

Ring audit item 6 begins with the Ring billing period. The official Ring point to test is: Changing the billing cycle without changing the plan tier generally requires canceling the existing subscription and resubscribing with the preferred billing frequency. Attach the date and amount from the live Ring recorded videos to that statement. Do not replace the live Ring information with a deadline or rule remembered from a different transaction. If a later Ring refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved account note when asking for an explanation.

Ring audit item 7

Ring audit item 7 begins with the Ring recorded videos. The official Ring point to test is: Ring says a subscription can be canceled from the Plan section of ring.com. Attach the date and amount from the live Ring plan benefit to that statement. Do not replace the live Ring information with a deadline or rule remembered from a different transaction. If a later Ring refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved account note when asking for an explanation.

Ring audit item 8

Ring audit item 8 begins with the Ring plan benefit. The official Ring point to test is: After cancellation, the plan and add-ons remain active until the end of the live billing period and then stop renewing. Attach the date and amount from the live Ring upgrade credit to that statement. Do not replace the live Ring information with a deadline or rule remembered from a different transaction. If a later Ring refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved account note when asking for an explanation.

Ring audit item 9

Ring audit item 9 begins with the Ring upgrade credit. The official Ring point to test is: Ring says refunds are not available for subscription cancellations unless required by applicable law. Attach the date and amount from the live Ring Ring plan to that statement. Do not replace the live Ring information with a deadline or rule remembered from a different transaction. If a later Ring refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved account note when asking for an explanation.

Ring audit item 10

Ring audit item 10 begins with the Ring Ring plan. The official Ring point to test is: Plan benefits remain available through the end of the already-paid billing period. Attach the date and amount from the live Ring billing period to that statement. Do not replace the live Ring information with a deadline or rule remembered from a different transaction. If a later Ring refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved account note when asking for an explanation.

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