Handy Cleaning Cancellation Guide: 24-Hour Rule, Late Fees,

Quick answer: Handy uses separate rules for individual cleaning appointments, minimum-commitment cleaning plans and Handy Select membership, so customers should identify which agreement they are changing. Handy customers should label the service change before doing anything: appointment cancellation, recurring cleaning-plan cancellation or Handy Select membership cancellation.

Table of Contents

Start with the Handy customer file type

This guide was researched on 2026-09-08 using Handy official source 1. Before a time-sensitive action, reopen the live Handy source because billing dates, fees, account controls and program names can change. Late appointment cancellation fees are driven by the service start time, not only the membership renewal date.

Official policy map

How Handy treats the late-cancellation window

Handy’s active terms say canceling or rescheduling more than 24 hours before a scheduled cleaning carries no appointment cancellation fee. This is a Handy-specific condition rather than a universal refund promise. the Handy account holder should maintain the late-cancellation window and the Handy stop record together until the completed Handy file account state is visible.

A practical Handy record for this point should include the transaction identifier, the controlling date and the amount attached to the late-cancellation window. If Handy the Handy support desk later reviews the issue, those details make it possible to explain the account state from one specific account event rather than from a broad description.

Handy checkpoint 2

Canceling or rescheduling between 2 and 24 hours before a scheduled service carries a $25 fee under the published terms. Apply that statement only to the Handy account holder’s actual cleaning appointment. Write down the relevant date, amount and account status, because another Handy plan or service stage can produce a different account state.

A practical Handy record for this point should include the transaction identifier, the controlling date and the amount attached to the cleaning appointment. If Handy the Handy support desk later reviews the issue, those details make it possible to explain the account state from one specific account event rather than from a broad description.

Reading the Handy minimum commitment

Canceling or rescheduling within 2 hours of the appointment can account state in a charge equal to the full Professional Service amount. The useful question is whether the active Handy minimum commitment meets that condition. If it does not, move to the next applicable rule instead of forcing a generic cancellation expectation.

A practical Handy record for this point should include the transaction identifier, the controlling date and the amount attached to the minimum commitment. If Handy the Handy support desk later reviews the issue, those details make it possible to explain the account state from one specific account event rather than from a broad description.

Handy rule 4: Handy Select

A cleaning plan with a minimum commitment can carry an early cancellation fee of up to $150 under the terms, so the Handy account holder’s defined plan should be reviewed. The useful question is whether the active Handy Handy Select meets that condition. If it does not, move to the next applicable rule instead of forcing a generic cancellation expectation.

A practical Handy record for this point should include the transaction identifier, the controlling date and the amount attached to the Handy Select. If Handy the Handy support desk later reviews the issue, those details make it possible to explain the account state from one specific account event rather than from a broad description.

How Handy treats the renewal date

After a minimum commitment is complete, a recurring cleaning plan can be canceled, but the Handy account holder should act more than 24 hours before the next service to avoid the appointment-fee rules. For Handy, compare this point with the live renewal date before changing the Handy customer file. If the screen shows a different timing condition, preserve the screen and use the transaction-specific information.

A practical Handy record for this point should include the transaction identifier, the controlling date and the amount attached to the renewal date. If Handy the Handy support desk later reviews the issue, those details make it possible to explain the account state from one specific account event rather than from a broad description.

Handy checkpoint 6

Handy Select auto-renews and should be canceled at least three days before the next renewal date to avoid the next membership fee. For Handy, compare this point with the live late-cancellation window before changing the Handy customer file. If the screen shows a different timing condition, preserve the screen and use the transaction-specific information.

Reading the Handy cleaning appointment

Handy Select fees are generally nonrefundable except for the limited three-day signup or trial-conversion window described in the terms and subject to the stated conditions. The useful question is whether the active Handy cleaning appointment meets that condition. If it does not, move to the next applicable rule instead of forcing a generic cancellation expectation.

Step-by-step action plan

Late appointment cancellation fees are driven by the service start time, not only the membership renewal date. For Handy, connect that principle to the late-cancellation window and archive the Handy customer file state before submitting a change.

An individual cleaning appointment and a recurring membership or plan can have different cancellation rules. For Handy, connect that principle to the late-cancellation window and archive the Handy customer file state before submitting a change.

Minimum commitments should be read from the defined plan before estimating an early-cancellation cost. For Handy, connect that principle to the cleaning appointment and archive the Handy customer file state before submitting a change.

When a charge can remain

Open the Handy account, receipt, reservation or service record and identify the defined cleaning appointment.
Find the date that controls the Handy service change and record the time zone or billing cycle when one is relevant.
Identify who processed the purchase or payment and whether another seller, location, app or service channel controls part of the service change.
Read the Handy condition attached to this defined product, including any commitment, cutoff, nonrefundable component, deposit or already-processed order.
Before confirming the change, capture any amount, credit, fee, access-end date, ending bill or refund message that Handy displays.
Complete the Handy cancellation, stop, return or refund route using the method named by the provider.
archive the ending Handy confirmation and recheck the Handy customer file later so future billing or service status matches the service change.

Provider-specific scenarios

The important cutoff has passed

Use the Handy renewal date as the anchor. Canceling or rescheduling between 2 and 24 hours before a scheduled service carries a $25 fee under the published terms. Compare the Handy account holder’s actual timestamp and account status with that condition. If they match, the Handy policy line can explain the outcome; if they do not, another Handy condition may control.

The service change is early

Use the Handy cleaning appointment as the anchor. Canceling or rescheduling within 2 hours of the appointment can account state in a charge equal to the full Professional Service amount. Compare the Handy account holder’s actual timestamp and account status with that condition. If they match, the Handy policy line can explain the outcome; if they do not, another Handy condition may control.

Cancellation is confirmed but a charge remains

Use the Handy Handy Select as the anchor. A cleaning plan with a minimum commitment can carry an early cancellation fee of up to $150 under the terms, so the Handy account holder’s defined plan should be reviewed. Compare the Handy account holder’s actual timestamp and account status with that condition. If they match, the Handy policy line can explain the outcome; if they do not, another Handy condition may control.

Another channel processed the purchase

Use the Handy late-cancellation window as the anchor. After a minimum commitment is complete, a recurring cleaning plan can be canceled, but the Handy account holder should act more than 24 hours before the next service to avoid the appointment-fee rules. Compare the Handy account holder’s actual timestamp and account status with that condition. If they match, the Handy policy line can explain the outcome; if they do not, another Handy condition may control.

Closing checklist

the controlling date and cancellation timestamp
screen showing any refund, credit, ending charge or access-end date
return, forwarding, meter, equipment or service-completion evidence when relevant
Handy confirmation or account identifier
receipt or statement showing the cleaning appointment
support case number if Handy the Handy support desk handled the service change

Wrong assumptions to avoid with Handy

Do not assume non-use automatically cancels the Handy service or creates a refund.
Do not discard the Handy confirmation while a ending bill, refund, return, shipment or account closure is still pending.
Do not apply a Handy rule from a different plan, product, address or billing channel to this transaction.
Do not rely on an old search account state when the live Handy account shows a transaction-specific date or condition.
Do not treat stopping future Handy billing as proof that every earlier charge is refundable.

Handy transaction audit

Handy audit 1

Handy audit 1 begins with the Handy cleaning appointment. The official Handy point to compare is: Handy’s active terms say canceling or rescheduling more than 24 hours before a scheduled cleaning carries no appointment cancellation fee. Place the Handy cleaning appointment beside the Handy Handy Select and write the controlling Handy dates from both. If those Handy records agree, the Handy account holder can explain the expected outcome from the published Handy policy line. If they disagree, preserve both Handy records and ask which condition applies to that defined account event. maintain the Handy evidence until the refund, credit, closure, return, ending bill or access status is fully settled.

Handy audit 2

Handy audit 2 begins with the Handy minimum commitment. The official Handy point to compare is: Canceling or rescheduling between 2 and 24 hours before a scheduled service carries a $25 fee under the published terms. Place the Handy minimum commitment beside the Handy renewal date and write the controlling Handy dates from both. If those Handy records agree, the Handy account holder can explain the expected outcome from the published Handy policy line. If they disagree, preserve both Handy records and ask which condition applies to that defined account event. maintain the Handy evidence until the refund, credit, closure, return, ending bill or access status is fully settled.

Handy audit 3

Handy audit 3 begins with the Handy Handy Select. The official Handy point to compare is: Canceling or rescheduling within 2 hours of the appointment can account state in a charge equal to the full Professional Service amount. Place the Handy Handy Select beside the Handy late-cancellation window and write the controlling Handy dates from both. If those Handy records agree, the Handy account holder can explain the expected outcome from the published Handy policy line. If they disagree, preserve both Handy records and ask which condition applies to that defined account event. maintain the Handy evidence until the refund, credit, closure, return, ending bill or access status is fully settled.

Handy audit 4

Handy audit 4 begins with the Handy renewal date. The official Handy point to compare is: A cleaning plan with a minimum commitment can carry an early cancellation fee of up to $150 under the terms, so the Handy account holder’s defined plan should be reviewed. Place the Handy renewal date beside the Handy cleaning appointment and write the controlling Handy dates from both. If those Handy records agree, the Handy account holder can explain the expected outcome from the published Handy policy line. If they disagree, preserve both Handy records and ask which condition applies to that defined account event. maintain the Handy evidence until the refund, credit, closure, return, ending bill or access status is fully settled.

Handy audit 5

Handy audit 5 begins with the Handy late-cancellation window. The official Handy point to compare is: After a minimum commitment is complete, a recurring cleaning plan can be canceled, but the Handy account holder should act more than 24 hours before the next service to avoid the appointment-fee rules. Place the Handy late-cancellation window beside the Handy minimum commitment and write the controlling Handy dates from both. If those Handy records agree, the Handy account holder can explain the expected outcome from the published Handy policy line. If they disagree, preserve both Handy records and ask which condition applies to that defined account event. maintain the Handy evidence until the refund, credit, closure, return, ending bill or access status is fully settled.

Handy audit 6

Handy audit 6 begins with the Handy cleaning appointment. The official Handy point to compare is: Handy Select auto-renews and should be canceled at least three days before the next renewal date to avoid the next membership fee. Place the Handy cleaning appointment beside the Handy Handy Select and write the controlling Handy dates from both. If those Handy records agree, the Handy account holder can explain the expected outcome from the published Handy policy line. If they disagree, preserve both Handy records and ask which condition applies to that defined account event. maintain the Handy evidence until the refund, credit, closure, return, ending bill or access status is fully settled.

Handy audit 7

Handy audit 7 begins with the Handy minimum commitment. The official Handy point to compare is: Handy Select fees are generally nonrefundable except for the limited three-day signup or trial-conversion window described in the terms and subject to the stated conditions. Place the Handy minimum commitment beside the Handy renewal date and write the controlling Handy dates from both. If those Handy records agree, the Handy account holder can explain the expected outcome from the published Handy policy line. If they disagree, preserve both Handy records and ask which condition applies to that defined account event. maintain the Handy evidence until the refund, credit, closure, return, ending bill or access status is fully settled.

Handy audit 8

Handy audit 8 begins with the Handy Handy Select. The official Handy point to compare is: Handy’s active terms say canceling or rescheduling more than 24 hours before a scheduled cleaning carries no appointment cancellation fee. Place the Handy Handy Select beside the Handy late-cancellation window and write the controlling Handy dates from both. If those Handy records agree, the Handy account holder can explain the expected outcome from the published Handy policy line. If they disagree, preserve both Handy records and ask which condition applies to that defined account event. maintain the Handy evidence until the refund, credit, closure, return, ending bill or access status is fully settled.

Handy audit 9

Handy audit 9 begins with the Handy renewal date. The official Handy point to compare is: Canceling or rescheduling between 2 and 24 hours before a scheduled service carries a $25 fee under the published terms. Place the Handy renewal date beside the Handy cleaning appointment and write the controlling Handy dates from both. If those Handy records agree, the Handy account holder can explain the expected outcome from the published Handy policy line. If they disagree, preserve both Handy records and ask which condition applies to that defined account event. maintain the Handy evidence until the refund, credit, closure, return, ending bill or access status is fully settled.

Related RefundGuides coverage

Browse our cleaning services guides and compare the Homeaglow guide for another provider in the same service area.

Bottom line: Handy uses separate rules for individual cleaning appointments, minimum-commitment cleaning plans and Handy Select membership, so customers should identify which agreement they are changing. Handy customers should label the service change before doing anything: appointment cancellation, recurring cleaning-plan cancellation or Handy Select membership cancellation.

Handy casebook: applying the policy to real account states

Handy case 1: the appointment is more than a day away

Consider a Handy customer where the appointment is more than a day away. The first Handy policy point is: Handy’s active terms say canceling or rescheduling more than 24 hours before a scheduled cleaning carries no appointment cancellation fee. A second Handy point also matters: A cleaning plan with a minimum commitment can carry an early cancellation fee of up to $150 under the terms, so the Handy account holder’s defined plan should be reviewed. Open the Handy cleaning appointment and compare it with the Handy Handy Select. Write the defined Handy date, amount and status beside those two records. If the Handy account matches the published Handy policy lines, the Handy account holder can predict the likely cancellation, refund, credit, ending-bill or service outcome from those conditions. If the Handy account does not match, preserve the screen and use the transaction-specific condition rather than forcing a general rule.

Handy case 2: the appointment is close to its start time

This Handy example starts when the appointment is close to its start time. For this situation, Handy states: Canceling or rescheduling between 2 and 24 hours before a scheduled service carries a $25 fee under the published terms. The related Handy condition is: After a minimum commitment is complete, a recurring cleaning plan can be canceled, but the Handy account holder should act more than 24 hours before the next service to avoid the appointment-fee rules. the Handy account holder should place the Handy minimum commitment next to the Handy renewal date and verify that both refer to the same account event. maintain the Handy confirmation number and the timestamp of the service change. That evidence lets Handy the Handy support desk explain a remaining charge or refund from the particular Handy customer file history. the Handy account holder should maintain the Handy evidence until the account state is completely reflected.

Handy case 3: a minimum commitment is still active

Use this Handy case when a minimum commitment is still active. The relevant Handy guidance says: Canceling or rescheduling within 2 hours of the appointment can account state in a charge equal to the full Professional Service amount. Do not ignore this second Handy rule: Handy Select auto-renews and should be canceled at least three days before the next renewal date to avoid the next membership fee. confirm the Handy Handy Select before changing the Handy late-cancellation window. Record what the Handy account showed immediately before the service change and again after the service change. The difference between those two Handy states can show whether future billing stopped, an order remained locked, a rental remained open, or a ending utility account still needed processing. Use the published Handy conditions to explain the account state instead of assuming that cancellation automatically reverses every charge.

Handy case 4: the recurring membership is being ended

Consider a Handy customer where the recurring membership is being ended. The first Handy policy point is: A cleaning plan with a minimum commitment can carry an early cancellation fee of up to $150 under the terms, so the Handy account holder’s defined plan should be reviewed. A second Handy point also matters: Handy Select fees are generally nonrefundable except for the limited three-day signup or trial-conversion window described in the terms and subject to the stated conditions. Open the Handy renewal date and compare it with the Handy cleaning appointment. Write the defined Handy date, amount and status beside those two records. If the Handy account matches the published Handy policy lines, the Handy account holder can predict the likely cancellation, refund, credit, ending-bill or service outcome from those conditions. If the Handy account does not match, preserve the screen and use the transaction-specific condition rather than forcing a general rule.

Handy case 5: an individual cleaning is being canceled

This Handy example starts when an individual cleaning is being canceled. For this situation, Handy states: After a minimum commitment is complete, a recurring cleaning plan can be canceled, but the Handy account holder should act more than 24 hours before the next service to avoid the appointment-fee rules. The related Handy condition is: Handy’s active terms say canceling or rescheduling more than 24 hours before a scheduled cleaning carries no appointment cancellation fee. the Handy account holder should place the Handy late-cancellation window next to the Handy minimum commitment and verify that both refer to the same account event. maintain the Handy confirmation number and the timestamp of the service change. That evidence lets Handy the Handy support desk explain a remaining charge or refund from the particular Handy customer file history. the Handy account holder should maintain the Handy evidence until the account state is completely reflected.

Handy case 6: a charge remains after a cancellation service change

Use this Handy case when a charge remains after a cancellation service change. The relevant Handy guidance says: Handy Select auto-renews and should be canceled at least three days before the next renewal date to avoid the next membership fee. Do not ignore this second Handy rule: Canceling or rescheduling between 2 and 24 hours before a scheduled service carries a $25 fee under the published terms. confirm the Handy cleaning appointment before changing the Handy Handy Select. Record what the Handy account showed immediately before the service change and again after the service change. The difference between those two Handy states can show whether future billing stopped, an order remained locked, a rental remained open, or a ending utility account still needed processing. Use the published Handy conditions to explain the account state instead of assuming that cancellation automatically reverses every charge.

Handy case 7: the appointment is more than a day away

Consider a Handy customer where the appointment is more than a day away. The first Handy policy point is: Handy Select fees are generally nonrefundable except for the limited three-day signup or trial-conversion window described in the terms and subject to the stated conditions. A second Handy point also matters: Canceling or rescheduling within 2 hours of the appointment can account state in a charge equal to the full Professional Service amount. Open the Handy minimum commitment and compare it with the Handy renewal date. Write the defined Handy date, amount and status beside those two records. If the Handy account matches the published Handy policy lines, the Handy account holder can predict the likely cancellation, refund, credit, ending-bill or service outcome from those conditions. If the Handy account does not match, preserve the screen and use the transaction-specific condition rather than forcing a general rule.

Handy case 8: the appointment is close to its start time

This Handy example starts when the appointment is close to its start time. For this situation, Handy states: Handy’s active terms say canceling or rescheduling more than 24 hours before a scheduled cleaning carries no appointment cancellation fee. The related Handy condition is: A cleaning plan with a minimum commitment can carry an early cancellation fee of up to $150 under the terms, so the Handy account holder’s defined plan should be reviewed. the Handy account holder should place the Handy Handy Select next to the Handy late-cancellation window and verify that both refer to the same account event. maintain the Handy confirmation number and the timestamp of the service change. That evidence lets Handy the Handy support desk explain a remaining charge or refund from the particular Handy customer file history. the Handy account holder should maintain the Handy evidence until the account state is completely reflected.

Handy case 9: a minimum commitment is still active

Use this Handy case when a minimum commitment is still active. The relevant Handy guidance says: Canceling or rescheduling between 2 and 24 hours before a scheduled service carries a $25 fee under the published terms. Do not ignore this second Handy rule: After a minimum commitment is complete, a recurring cleaning plan can be canceled, but the Handy account holder should act more than 24 hours before the next service to avoid the appointment-fee rules. confirm the Handy renewal date before changing the Handy cleaning appointment. Record what the Handy account showed immediately before the service change and again after the service change. The difference between those two Handy states can show whether future billing stopped, an order remained locked, a rental remained open, or a ending utility account still needed processing. Use the published Handy conditions to explain the account state instead of assuming that cancellation automatically reverses every charge.

Handy case 10: the recurring membership is being ended

Consider a Handy customer where the recurring membership is being ended. The first Handy policy point is: Canceling or rescheduling within 2 hours of the appointment can account state in a charge equal to the full Professional Service amount. A second Handy point also matters: Handy Select auto-renews and should be canceled at least three days before the next renewal date to avoid the next membership fee. Open the Handy late-cancellation window and compare it with the Handy minimum commitment. Write the defined Handy date, amount and status beside those two records. If the Handy account matches the published Handy policy lines, the Handy account holder can predict the likely cancellation, refund, credit, ending-bill or service outcome from those conditions. If the Handy account does not match, preserve the screen and use the transaction-specific condition rather than forcing a general rule.

Handy case 11: an individual cleaning is being canceled

This Handy example starts when an individual cleaning is being canceled. For this situation, Handy states: A cleaning plan with a minimum commitment can carry an early cancellation fee of up to $150 under the terms, so the Handy account holder’s defined plan should be reviewed. The related Handy condition is: Handy Select fees are generally nonrefundable except for the limited three-day signup or trial-conversion window described in the terms and subject to the stated conditions. the Handy account holder should place the Handy cleaning appointment next to the Handy Handy Select and verify that both refer to the same account event. maintain the Handy confirmation number and the timestamp of the service change. That evidence lets Handy the Handy support desk explain a remaining charge or refund from the particular Handy customer file history. the Handy account holder should maintain the Handy evidence until the account state is completely reflected.

Handy case 12: a charge remains after a cancellation service change

Use this Handy case when a charge remains after a cancellation service change. The relevant Handy guidance says: After a minimum commitment is complete, a recurring cleaning plan can be canceled, but the Handy account holder should act more than 24 hours before the next service to avoid the appointment-fee rules. Do not ignore this second Handy rule: Handy’s active terms say canceling or rescheduling more than 24 hours before a scheduled cleaning carries no appointment cancellation fee. confirm the Handy minimum commitment before changing the Handy renewal date. Record what the Handy account showed immediately before the service change and again after the service change. The difference between those two Handy states can show whether future billing stopped, an order remained locked, a rental remained open, or a ending utility account still needed processing. Use the published Handy conditions to explain the account state instead of assuming that cancellation automatically reverses every charge.

Handy ending audit checklist

Handy audit item 1

Handy audit item 1 uses the Handy minimum commitment. the official Handy policy line to test is: Canceling or rescheduling between 2 and 24 hours before a scheduled service carries a $25 fee under the published terms. Attach the Handy date and amount from the active Handy customer file to that rule. Do not replace the live Handy information with a remembered deadline from an earlier purchase. If a later Handy charge, credit, refund, delivery, rental status or ending bill differs from expectation, use this archived record when asking for an explanation.

Handy audit item 2

Handy audit item 2 uses the Handy Handy Select. the official Handy policy line to test is: Canceling or rescheduling within 2 hours of the appointment can account state in a charge equal to the full Professional Service amount. Attach the Handy date and amount from the active Handy customer file to that rule. Do not replace the live Handy information with a remembered deadline from an earlier purchase. If a later Handy charge, credit, refund, delivery, rental status or ending bill differs from expectation, use this archived record when asking for an explanation.

Handy audit item 3

Handy audit item 3 uses the Handy renewal date. the official Handy policy line to test is: A cleaning plan with a minimum commitment can carry an early cancellation fee of up to $150 under the terms, so the Handy account holder’s defined plan should be reviewed. Attach the Handy date and amount from the active Handy customer file to that rule. Do not replace the live Handy information with a remembered deadline from an earlier purchase. If a later Handy charge, credit, refund, delivery, rental status or ending bill differs from expectation, use this archived record when asking for an explanation.

Handy audit item 4

Handy audit item 4 uses the Handy late-cancellation window. the official Handy policy line to test is: After a minimum commitment is complete, a recurring cleaning plan can be canceled, but the Handy account holder should act more than 24 hours before the next service to avoid the appointment-fee rules. Attach the Handy date and amount from the active Handy customer file to that rule. Do not replace the live Handy information with a remembered deadline from an earlier purchase. If a later Handy charge, credit, refund, delivery, rental status or ending bill differs from expectation, use this archived record when asking for an explanation.

Handy audit item 5

Handy audit item 5 uses the Handy cleaning appointment. the official Handy policy line to test is: Handy Select auto-renews and should be canceled at least three days before the next renewal date to avoid the next membership fee. Attach the Handy date and amount from the active Handy customer file to that rule. Do not replace the live Handy information with a remembered deadline from an earlier purchase. If a later Handy charge, credit, refund, delivery, rental status or ending bill differs from expectation, use this archived record when asking for an explanation.

Handy audit item 6

Handy audit item 6 uses the Handy minimum commitment. the official Handy policy line to test is: Handy Select fees are generally nonrefundable except for the limited three-day signup or trial-conversion window described in the terms and subject to the stated conditions. Attach the Handy date and amount from the active Handy customer file to that rule. Do not replace the live Handy information with a remembered deadline from an earlier purchase. If a later Handy charge, credit, refund, delivery, rental status or ending bill differs from expectation, use this archived record when asking for an explanation.

Handy audit item 7

Handy audit item 7 uses the Handy Handy Select. the official Handy policy line to test is: Handy’s active terms say canceling or rescheduling more than 24 hours before a scheduled cleaning carries no appointment cancellation fee. Attach the Handy date and amount from the active Handy customer file to that rule. Do not replace the live Handy information with a remembered deadline from an earlier purchase. If a later Handy charge, credit, refund, delivery, rental status or ending bill differs from expectation, use this archived record when asking for an explanation.

Handy audit item 8

Handy audit item 8 uses the Handy renewal date. the official Handy policy line to test is: Canceling or rescheduling between 2 and 24 hours before a scheduled service carries a $25 fee under the published terms. Attach the Handy date and amount from the active Handy customer file to that rule. Do not replace the live Handy information with a remembered deadline from an earlier purchase. If a later Handy charge, credit, refund, delivery, rental status or ending bill differs from expectation, use this archived record when asking for an explanation.

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