Visible Cancellation Guide: Activated Service, No Refunds, Port-Out and Account Credits

Quick answer: Visible lets Visible subscriber cancel wireless line at any time, but its terms say activated wireless line payments are not refunded after Visible cancellation action. Visible is straightforward but strict: stopping wireless line does not create a prorated service-payment refund after activation.

Identify Visible wireless line profile line state

The Visible service term facts in this guide were checked on 2026-09-08 using Visible official source 1. Recheck the live Visible page before a wireless line service timing-sensitive Visible cancellation action because provider rules and interfaces can change.

Visible: four questions to answer first

1. Has wireless line already activated? Visible gives this relevant Visible service term point: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. note the transaction service timing, line line state and amount beside that Visible service term before moving to the next question.
2. Is the line being canceled or ported to another carrier? Visible gives this relevant Visible service term point: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. note the transaction service timing, line line state and amount beside that Visible service term before moving to the next question.
3. Does the plan use monthly, multi-month or annual billing? Visible gives this relevant Visible service term point: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. note the transaction service timing, line line state and amount beside that Visible service term before moving to the next question.
4. Could a closing statement, usage calculation or device balance remain? Visible gives this relevant Visible service term point: Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. note the transaction service timing, line line state and amount beside that Visible service term before moving to the next question.

Official rules

Visible checkpoint 1

Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. For this Visible transaction, compare that statement with the live wireless line Visible cancellation action no service-payment refund. service evidence the controlling service timing and the amount attached to the same purchase. If Visible wireless line profile does not match the Visible wireless line term, do not apply the Visible service term simply because another Visible Visible subscriber received that line outcome.

A useful Visible wireless line evidence note for this point contains the completion notice or Visible wireless line profile identifier, the Visible cancellation action timestamp and the line line state shown immediately afterward. Those details let Visible subscriber Visible care team explain a service-payment refund, credit, fee, closing statement, access end or Visible cancellation action line outcome from one specific transaction rather than from a generic complaint.

Reading the Visible Visible wireless line profile correctly

Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. For this Visible transaction, compare that statement with the live mobile carriers. service evidence the controlling service timing and the amount attached to the same purchase. If Visible wireless line profile does not match the Visible wireless line term, do not apply the Visible service term simply because another Visible Visible subscriber received that line outcome.

A useful Visible wireless line evidence note for this point contains the completion notice or Visible wireless line profile identifier, the Visible cancellation action timestamp and the line line state shown immediately afterward. Those details let Visible subscriber Visible care team explain a service-payment refund, credit, fee, closing statement, access end or Visible cancellation action line outcome from one specific transaction rather than from a generic complaint.

Visible Visible service term 3

Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. For this Visible transaction, compare that statement with the live visible wireless wireless line. service evidence the controlling service timing and the amount attached to the same purchase. If Visible wireless line profile does not match the Visible wireless line term, do not apply the Visible service term simply because another Visible Visible subscriber received that line outcome.

A useful Visible wireless line evidence note for this point contains the completion notice or Visible wireless line profile identifier, the Visible cancellation action timestamp and the line line state shown immediately afterward. Those details let Visible subscriber Visible care team explain a service-payment refund, credit, fee, closing statement, access end or Visible cancellation action line outcome from one specific transaction rather than from a generic complaint.

How Visible treats the Visible Visible cancellation action Visible service term

After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. For this Visible transaction, compare that statement with the live Visible Visible cancellation action Visible service term. service evidence the controlling service timing and the amount attached to the same purchase. If Visible wireless line profile does not match the Visible wireless line term, do not apply the Visible service term simply because another Visible Visible subscriber received that line outcome.

A useful Visible wireless line evidence note for this point contains the completion notice or Visible wireless line profile identifier, the Visible cancellation action timestamp and the line line state shown immediately afterward. Those details let Visible subscriber Visible care team explain a service-payment refund, credit, fee, closing statement, access end or Visible cancellation action line outcome from one specific transaction rather than from a generic complaint.

Visible checkpoint 5

Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. For this Visible transaction, compare that statement with the live wireless line Visible cancellation action no service-payment refund. service evidence the controlling service timing and the amount attached to the same purchase. If Visible wireless line profile does not match the Visible wireless line term, do not apply the Visible service term simply because another Visible Visible subscriber received that line outcome.

A useful Visible wireless line evidence note for this point contains the completion notice or Visible wireless line profile identifier, the Visible cancellation action timestamp and the line line state shown immediately afterward. Those details let Visible subscriber Visible care team explain a service-payment refund, credit, fee, closing statement, access end or Visible cancellation action line outcome from one specific transaction rather than from a generic complaint.

Reading the Visible Visible wireless line profile correctly

Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. For this Visible transaction, compare that statement with the live mobile carriers. service evidence the controlling service timing and the amount attached to the same purchase. If Visible wireless line profile does not match the Visible wireless line term, do not apply the Visible service term simply because another Visible Visible subscriber received that line outcome.

A useful Visible wireless line evidence note for this point contains the completion notice or Visible wireless line profile identifier, the Visible cancellation action timestamp and the line line state shown immediately afterward. Those details let Visible subscriber Visible care team explain a service-payment refund, credit, fee, closing statement, access end or Visible cancellation action line outcome from one specific transaction rather than from a generic complaint.

service-payment refund or credit calculation

Check	Provider-specific reason
Has wireless line already activated?	Visible says Visible subscriber can cancel wireless wireless line for any reason at any time.
Is the line being canceled or ported to another carrier?	Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled.
Does the plan use monthly, multi-month or annual billing?	Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits.
Could a closing statement, usage calculation or device balance remain?	Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes.

Action sequence

1. Open the current Visible booking, wireless line, line, rental or Visible wireless line profile and identify the exact product involved.
2. Write down the service timing and time that controls the Visible Visible cancellation action or service-payment refund Visible service term.
3. Identify who processed the original wireless line payment and whether outside seller, app store, travel agency or billing platform controls part of the Visible cancellation action.
4. Read the exact Visible Visible wireless line term attached to that product, including any cutoff, no-show Visible service term, commitment, usage limit or nonrefundable amount.
5. Before confirming a change, capture any amount, credit, fee, access end, billing line line state or return requirement the Visible screen shows.
6. Complete the Visible cancellation action through the Visible cancellation action path Visible names and capture the completion notice.
7. Recheck Visible wireless line profile later so the final service-payment refund, credit, wireless line, rental, storage or delivery line line state matches the completion notice.

Visible care team-ready records

The Visible cancellation action is comfortably before the cutoff

For Visible, use the Visible Visible cancellation action Visible service term as the anchor. Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. match Visible subscriber’s actual timestamp and Visible wireless line profile line line state with that Visible wireless line term. If they match, the provider-specific Visible service term can explain the line outcome; if they do not, another Visible Visible wireless line term may control.

Visible cancellation action is confirmed but money, access or wireless line remains

For Visible, use the wireless line Visible cancellation action no service-payment refund as the anchor. After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. match Visible subscriber’s actual timestamp and Visible wireless line profile line line state with that Visible wireless line term. If they match, the provider-specific Visible service term can explain the line outcome; if they do not, another Visible Visible wireless line term may control.

outside seller or platform billed the purchase

For Visible, use the mobile carriers as the anchor. Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. match Visible subscriber’s actual timestamp and Visible wireless line profile line line state with that Visible wireless line term. If they match, the provider-specific Visible service term can explain the line outcome; if they do not, another Visible Visible wireless line term may control.

The controlling wireless line service timing is close

For Visible, use the visible wireless wireless line as the anchor. Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. match Visible subscriber’s actual timestamp and Visible wireless line profile line line state with that Visible wireless line term. If they match, the provider-specific Visible service term can explain the line outcome; if they do not, another Visible Visible wireless line term may control.

Visible casebook

Visible case 1

Visible case 1 applies before an ordinary Visible cancellation action. Start with the Visible Visible Visible cancellation action Visible service term. The first official point is: Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. A second Visible point matters too: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. Place the Visible Visible Visible cancellation action Visible service term beside the Visible mobile carriers and note the exact dates from both. If those records agree, Visible subscriber can explain the likely line outcome from the published Visible service term. If the records disagree, preserve both screens and ask which Visible Visible wireless line term controls that exact transaction.

Visible case 2

Visible case 2 applies after a renewal, order lock, pickup wireless line service timing or departure boundary. Start with the Visible wireless line Visible cancellation action no service-payment refund. The first official point is: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. A second Visible point matters too: Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. Place the Visible wireless line Visible cancellation action no service-payment refund beside the Visible visible wireless wireless line and note the exact dates from both. If those records agree, Visible subscriber can explain the likely line outcome from the published Visible service term. If the records disagree, preserve both screens and ask which Visible Visible wireless line term controls that exact transaction.

Visible case 3

Visible case 3 applies when a service-payment refund is expected but a credit or fee appears instead. Start with the Visible mobile carriers. The first official point is: Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. A second Visible point matters too: Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. Place the Visible mobile carriers beside the Visible Visible Visible cancellation action Visible service term and note the exact dates from both. If those records agree, Visible subscriber can explain the likely line outcome from the published Visible service term. If the records disagree, preserve both screens and ask which Visible Visible wireless line term controls that exact transaction.

Visible case 4

Visible case 4 applies when a outside seller billing channel is involved. Start with the Visible visible wireless wireless line. The first official point is: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. A second Visible point matters too: Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. Place the Visible visible wireless wireless line beside the Visible wireless line Visible cancellation action no service-payment refund and note the exact dates from both. If those records agree, Visible subscriber can explain the likely line outcome from the published Visible service term. If the records disagree, preserve both screens and ask which Visible Visible wireless line term controls that exact transaction.

Visible case 5

Visible case 5 applies when Visible wireless line profile looks canceled but another financial or wireless line step remains. Start with the Visible Visible Visible cancellation action Visible service term. The first official point is: Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. A second Visible point matters too: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. Place the Visible Visible Visible cancellation action Visible service term beside the Visible mobile carriers and note the exact dates from both. If those records agree, Visible subscriber can explain the likely line outcome from the published Visible service term. If the records disagree, preserve both screens and ask which Visible Visible wireless line term controls that exact transaction.

Visible case 6

Visible case 6 applies when Visible subscriber needs to explain the line outcome to Visible care team. Start with the Visible wireless line Visible cancellation action no service-payment refund. The first official point is: Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. A second Visible point matters too: Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. Place the Visible wireless line Visible cancellation action no service-payment refund beside the Visible visible wireless wireless line and note the exact dates from both. If those records agree, Visible subscriber can explain the likely line outcome from the published Visible service term. If the records disagree, preserve both screens and ask which Visible Visible wireless line term controls that exact transaction.

Visible case 7

Visible case 7 applies when Visible subscriber is deciding between Visible cancellation action and a change or pause. Start with the Visible mobile carriers. The first official point is: Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. A second Visible point matters too: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. Place the Visible mobile carriers beside the Visible Visible Visible cancellation action Visible service term and note the exact dates from both. If those records agree, Visible subscriber can explain the likely line outcome from the published Visible service term. If the records disagree, preserve both screens and ask which Visible Visible wireless line term controls that exact transaction.

Visible case 8

Visible case 8 applies when Visible subscriber wants proof that later recurring billing or wireless line ended. Start with the Visible visible wireless wireless line. The first official point is: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. A second Visible point matters too: Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. Place the Visible visible wireless wireless line beside the Visible wireless line Visible cancellation action no service-payment refund and note the exact dates from both. If those records agree, Visible subscriber can explain the likely line outcome from the published Visible service term. If the records disagree, preserve both screens and ask which Visible Visible wireless line term controls that exact transaction.

Bottom line

• screen showing the service-payment refund, credit, fee, closing statement or access end
• Visible completion notice or Visible wireless line profile identifier
• proof of equipment return, unit move-out, number port or order line line state when applicable
• controlling cutoff, renewal, pickup, delivery or departure service timing
• receipt showing the original Visible service payment
• Visible care team case number when a Visible representative handled the Visible cancellation action

Wrong assumptions to avoid with Visible

• avoid assuming non-use automatically creates a Visible service-payment refund.
• Do not apply a Visible Visible service term from another fare, plan, wireless line type, billing platform or Visible wireless line profile stage.
• Do not treat stopping future Visible billing as proof that an earlier service payment must be refunded.
• Do not discard the Visible completion notice while a service-payment refund, credit, return, closing statement or locked order is still pending.
• Do not rely on an old summary when the live Visible Visible wireless line profile shows a transaction-specific term.

Related RefundGuides coverage

Browse our mobile carriers guides and match the Mint Mobile guide for another Visible service term in the same wireless line area.

Bottom line: Visible lets Visible subscriber cancel wireless line at any time, but its terms say activated wireless line payments are not refunded after Visible cancellation action. Visible is straightforward but strict: stopping wireless line does not create a prorated service-payment refund after activation.

Visible verification note 1

Visible Visible subscriber can use the wireless line Visible cancellation action no service-payment refund to test this Visible service term point: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. note the exact service timing, amount and current line line state beside the Visible service term before submitting the next provider-specific action. If the live Visible service evidence differs, use the transaction-specific Visible wireless line term shown in Visible wireless line profile instead of forcing a general service-payment refund assumption.

Visible verification note 2

Visible Visible subscriber can use the mobile carriers to test this Visible service term point: Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. note the exact service timing, amount and current line line state beside the Visible service term before submitting the next provider-specific action. If the live Visible service evidence differs, use the transaction-specific Visible wireless line term shown in Visible wireless line profile instead of forcing a general service-payment refund assumption.

Visible verification note 3

Visible Visible subscriber can use the visible wireless wireless line to test this Visible service term point: Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. note the exact service timing, amount and current line line state beside the Visible service term before submitting the next provider-specific action. If the live Visible service evidence differs, use the transaction-specific Visible wireless line term shown in Visible wireless line profile instead of forcing a general service-payment refund assumption.

Visible verification note 4

Visible Visible subscriber can use the Visible Visible cancellation action Visible service term to test this Visible service term point: Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. note the exact service timing, amount and current line line state beside the Visible service term before submitting the next provider-specific action. If the live Visible service evidence differs, use the transaction-specific Visible wireless line term shown in Visible wireless line profile instead of forcing a general service-payment refund assumption.

Visible verification note 5

Visible Visible subscriber can use the wireless line Visible cancellation action no service-payment refund to test this Visible service term point: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. note the exact service timing, amount and current line line state beside the Visible service term before submitting the next provider-specific action. If the live Visible service evidence differs, use the transaction-specific Visible wireless line term shown in Visible wireless line profile instead of forcing a general service-payment refund assumption.

Visible verification note 6

Visible Visible subscriber can use the mobile carriers to test this Visible service term point: Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. note the exact service timing, amount and current line line state beside the Visible service term before submitting the next provider-specific action. If the live Visible service evidence differs, use the transaction-specific Visible wireless line term shown in Visible wireless line profile instead of forcing a general service-payment refund assumption.

Visible provider-specific casebook

Visible case 1

Visible case 1 isolates one Visible wireless line profile line state: cancel before activation. The first Visible Visible service term fact is: Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. The second Visible fact is: Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. note the exact Visible dates, amount and current line line state from both records. Open the Visible activated wireless line and place it beside the Visible Visible wireless line profile credit. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules.

Visible case 2

Use Visible case 2 when Visible wireless line profile situation is: cancel after activation. The first Visible Visible service term fact is: Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. The second Visible fact is: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. note the exact Visible dates, amount and current line line state from both records. Open the Visible port-out PIN and place it beside the Visible promotion. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle.

Visible case 3

Use Visible case 3 when Visible wireless line profile situation is: port the number to another carrier. The first Visible Visible service term fact is: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. The second Visible fact is: Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. note the exact Visible dates, amount and current line line state from both records. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. Open the Visible Visible wireless line profile credit and place it beside the Visible wireless line wireless line payment.

Visible case 4

The practical question in Visible case 4 is how to have a financed device balance. The first Visible Visible service term fact is: Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. The second Visible fact is: Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. note the exact Visible dates, amount and current line line state from both records. Open the Visible promotion and place it beside the Visible number port. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome.

Visible case 5

Use Visible case 5 when Visible wireless line profile situation is: have an unlimited plan. The first Visible Visible service term fact is: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. The second Visible fact is: Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. note the exact Visible dates, amount and current line line state from both records. Open the Visible wireless line wireless line payment and place it beside the Visible remaining balance. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules.

Visible case 6

The practical question in Visible case 6 is how to have a flexible or usage-based plan. The first Visible Visible service term fact is: Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. The second Visible fact is: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. Open the Visible number port and place it beside the Visible activated wireless line. note the exact Visible dates, amount and current line line state from both records.

Visible case 7

The practical question in Visible case 7 is how to have a multi-month or annual plan. The first Visible Visible service term fact is: Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. The second Visible fact is: Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. note the exact Visible dates, amount and current line line state from both records. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. Open the Visible remaining balance and place it beside the Visible port-out PIN.

Visible case 8

Visible case 8 begins when Visible subscriber needs to Visible cancellation action a service-payment refund after some usage. The first Visible Visible service term fact is: Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. The second Visible fact is: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. note the exact Visible dates, amount and current line line state from both records. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. Open the Visible activated wireless line and place it beside the Visible Visible wireless line profile credit.

Visible case 9

Visible case 9 isolates one Visible wireless line profile line state: have unused credits or top-ups. The first Visible Visible service term fact is: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. The second Visible fact is: Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. note the exact Visible dates, amount and current line line state from both records. Open the Visible port-out PIN and place it beside the Visible promotion. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome.

Visible case 10

Visible case 10 begins when Visible subscriber needs to expect wireless line to end before a number port finishes. The first Visible Visible service term fact is: Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. The second Visible fact is: Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. Open the Visible Visible wireless line profile credit and place it beside the Visible wireless line wireless line payment. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. note the exact Visible dates, amount and current line line state from both records.

Visible case 11

Visible case 11 isolates one Visible wireless line profile line state: receive a later closing statement. The first Visible Visible service term fact is: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. The second Visible fact is: Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. Open the Visible promotion and place it beside the Visible number port. note the exact Visible dates, amount and current line line state from both records.

Visible case 12

Visible case 12 isolates one Visible wireless line profile line state: want to retain the number while ending wireless line. The first Visible Visible service term fact is: Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. The second Visible fact is: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. note the exact Visible dates, amount and current line line state from both records. Open the Visible wireless line wireless line payment and place it beside the Visible remaining balance.

Visible case 13

The practical question in Visible case 13 is how to cancel before activation. The first Visible Visible service term fact is: Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. The second Visible fact is: Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. Open the Visible number port and place it beside the Visible activated wireless line. note the exact Visible dates, amount and current line line state from both records. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules.

Visible case 14

Visible case 14 begins when Visible subscriber needs to cancel after activation. The first Visible Visible service term fact is: Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. The second Visible fact is: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. Open the Visible remaining balance and place it beside the Visible port-out PIN. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. note the exact Visible dates, amount and current line line state from both records.

Visible case 15

Use Visible case 15 when Visible wireless line profile situation is: port the number to another carrier. The first Visible Visible service term fact is: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. The second Visible fact is: Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. Open the Visible activated wireless line and place it beside the Visible Visible wireless line profile credit. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. note the exact Visible dates, amount and current line line state from both records.

Visible case 16

The practical question in Visible case 16 is how to have a financed device balance. The first Visible Visible service term fact is: Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. The second Visible fact is: Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. note the exact Visible dates, amount and current line line state from both records. Open the Visible port-out PIN and place it beside the Visible promotion. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome.

Visible case 17

Visible case 17 begins when Visible subscriber needs to have an unlimited plan. The first Visible Visible service term fact is: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. The second Visible fact is: Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. Open the Visible Visible wireless line profile credit and place it beside the Visible wireless line wireless line payment. note the exact Visible dates, amount and current line line state from both records. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle.

Visible case 18

Visible case 18 begins when Visible subscriber needs to have a flexible or usage-based plan. The first Visible Visible service term fact is: Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. The second Visible fact is: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. Open the Visible promotion and place it beside the Visible number port. If those Visible records fit the published conditions, Visible subscriber can explain the likely service-payment refund, credit, Visible cancellation action, final-bill, rental, storage or delivery line outcome from the provider’s own rules. If the Visible records do not fit, preserve both screens and use the Visible service term attached to the actual transaction rather than another Visible subscriber’s line outcome. retain the Visible completion notice until Visible wireless line profile and wireless line payment or wireless line line line state fully settle. note the exact Visible dates, amount and current line line state from both records.

Visible audit before closing the file

Visible audit item 1

Visible audit item 1 uses the Visible port-out PIN. The official Visible point to test is: Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. Attach the specific Visible service timing and amount from the active provider service evidence to that Visible service term. Do not substitute an earlier Visible purchase, another rate, another plan or another billing channel. If a later Visible service payment, credit, travel value, shipment, rental line line state, move-out line line state or closing statement differs from expectation, use this saved service evidence when asking for an explanation.

Visible audit item 2

Visible audit item 2 uses the Visible Visible wireless line profile credit. The official Visible point to test is: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. Attach the specific Visible service timing and amount from the active provider service evidence to that Visible service term. Do not substitute an earlier Visible purchase, another rate, another plan or another billing channel. If a later Visible service payment, credit, travel value, shipment, rental line line state, move-out line line state or closing statement differs from expectation, use this saved service evidence when asking for an explanation.

Visible audit item 3

Visible audit item 3 uses the Visible promotion. The official Visible point to test is: Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. Attach the specific Visible service timing and amount from the active provider service evidence to that Visible service term. Do not substitute an earlier Visible purchase, another rate, another plan or another billing channel. If a later Visible service payment, credit, travel value, shipment, rental line line state, move-out line line state or closing statement differs from expectation, use this saved service evidence when asking for an explanation.

Visible audit item 4

Visible audit item 4 uses the Visible wireless line wireless line payment. The official Visible point to test is: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. Attach the specific Visible service timing and amount from the active provider service evidence to that Visible service term. Do not substitute an earlier Visible purchase, another rate, another plan or another billing channel. If a later Visible service payment, credit, travel value, shipment, rental line line state, move-out line line state or closing statement differs from expectation, use this saved service evidence when asking for an explanation.

Visible audit item 5

Visible audit item 5 uses the Visible number port. The official Visible point to test is: Visible subscriber should retrieve the port-out PIN from Visible wireless line profile profile before attempting to move the number to another carrier. Attach the specific Visible service timing and amount from the active provider service evidence to that Visible service term. Do not substitute an earlier Visible purchase, another rate, another plan or another billing channel. If a later Visible service payment, credit, travel value, shipment, rental line line state, move-out line line state or closing statement differs from expectation, use this saved service evidence when asking for an explanation.

Visible audit item 6

Visible audit item 6 uses the Visible remaining balance. The official Visible point to test is: Visible says Visible subscriber can cancel wireless wireless line for any reason at any time. Attach the specific Visible service timing and amount from the active provider service evidence to that Visible service term. Do not substitute an earlier Visible purchase, another rate, another plan or another billing channel. If a later Visible service payment, credit, travel value, shipment, rental line line state, move-out line line state or closing statement differs from expectation, use this saved service evidence when asking for an explanation.

Visible audit item 7

Visible audit item 7 uses the Visible activated wireless line. The official Visible point to test is: Once a Visible Visible wireless line profile has been activated, Visible says payments already made are not refunded when wireless line is canceled. Attach the specific Visible service timing and amount from the active provider service evidence to that Visible service term. Do not substitute an earlier Visible purchase, another rate, another plan or another billing channel. If a later Visible service payment, credit, travel value, shipment, rental line line state, move-out line line state or closing statement differs from expectation, use this saved service evidence when asking for an explanation.

Visible audit item 8

Visible audit item 8 uses the Visible port-out PIN. The official Visible point to test is: Canceling Visible wireless line can also forfeit Visible wireless line profile credits or promotional benefits. Attach the specific Visible service timing and amount from the active provider service evidence to that Visible service term. Do not substitute an earlier Visible purchase, another rate, another plan or another billing channel. If a later Visible service payment, credit, travel value, shipment, rental line line state, move-out line line state or closing statement differs from expectation, use this saved service evidence when asking for an explanation.

Visible audit item 9

Visible audit item 9 uses the Visible Visible wireless line profile credit. The official Visible point to test is: Porting a Visible number to another carrier is treated as a Visible cancellation action to cancel wireless line for that number once the port completes. Attach the specific Visible service timing and amount from the active provider service evidence to that Visible service term. Do not substitute an earlier Visible purchase, another rate, another plan or another billing channel. If a later Visible service payment, credit, travel value, shipment, rental line line state, move-out line line state or closing statement differs from expectation, use this saved service evidence when asking for an explanation.

Visible audit item 10

Visible audit item 10 uses the Visible promotion. The official Visible point to test is: After the number ports out, Visible subscriber is not entitled to a service-payment refund of a remaining Visible Visible wireless line profile balance. Attach the specific Visible service timing and amount from the active provider service evidence to that Visible service term. Do not substitute an earlier Visible purchase, another rate, another plan or another billing channel. If a later Visible service payment, credit, travel value, shipment, rental line line state, move-out line line state or closing statement differs from expectation, use this saved service evidence when asking for an explanation.