Chewy+ Cancellation & Refund Guide: Auto-Renewal, 3-Business-Day

Policy snapshot: Chewy+ auto-renews until canceled, while refund eligibility depends on how soon the membership is ended and whether the Chewy+ account file used eligible Chewy+ benefits after the membership charge. For Chewy+, Chewy+ customers should cross-verify the latest membership charge date with benefit use before assuming that cancellation automatically produces a refund.

Table of Contents

Policy snapshot

This guide was researched on 2026-09-08 using Chewy+ official source 1 and Chewy+ official source 2. Reopen the live Chewy+ policy before a time-sensitive action because deadlines, product names, fees and account controls can change. Benefit use can change whether a membership fee qualifies for refund.

Read Chewy+’s terms

Chewy+ policy checkpoint 1

At other times, Chewy says it refunds the full membership fee only when the Chewy+ account file made no eligible purchases and used no Chewy+ benefits since the latest membership charge. cross-verify that statement with the Chewy+ account holder’s actual renewal date. Write down the relevant date, status and amount so the rule is attached to one Chewy+ purchase rather than to a different product.

A useful Chewy+ account note for this point includes the particular Chewy+ item identifier, the controlling date and the amount tied to the renewal date. If Chewy+ customer assistance later reviews the matter, those details make it easier to explain one account event instead of a broad cancellation complaint.

Reading the Chewy+ paid term

The Chewy+ membership fee is otherwise nonrefundable except as stated in the membership terms. cross-verify that statement with the Chewy+ account holder’s actual paid term. Write down the relevant date, status and amount so the rule is attached to one Chewy+ purchase rather than to a different product.

A useful Chewy+ account note for this point includes the particular Chewy+ item identifier, the controlling date and the amount tied to the paid term. If Chewy+ customer assistance later reviews the matter, those details make it easier to explain one account event instead of a broad cancellation complaint.

Chewy+ rule 3: membership charge

Members can end Chewy+ through the Chewy+ account file or by contacting Chewy Customer Service. Treat this as a Chewy+ condition to test, not as a universal promise. Another rate, purchase channel, event status or billing period can produce a different outcome.

A useful Chewy+ account note for this point includes the particular Chewy+ item identifier, the controlling date and the amount tied to the membership charge. If Chewy+ customer assistance later reviews the matter, those details make it easier to explain one account event instead of a broad cancellation complaint.

How Chewy+ treats the three-business-day window

If Chewy terminates an eligible membership for reasons other than misuse or violations, the terms describe a prorated refund based on full months remaining. hold onto a screenshot of the Chewy+ three-business-day window before changing the Chewy+ account file. If the status shown by Chewy+ later looks different, the before-and-after entry can show which condition was in effect.

A useful Chewy+ account note for this point includes the particular Chewy+ item identifier, the controlling date and the amount tied to the three-business-day window. If Chewy+ customer assistance later reviews the matter, those details make it easier to explain one account event instead of a broad cancellation complaint.

Chewy+ policy checkpoint 5

Chewy+ automatically continues and charges the applicable membership fee unless the member cancels before the renewal charge. Treat this as a Chewy+ condition to test, not as a universal promise. Another rate, purchase channel, event status or billing period can produce a different outcome.

A useful Chewy+ account note for this point includes the particular Chewy+ item identifier, the controlling date and the amount tied to the benefit use. If Chewy+ customer assistance later reviews the matter, those details make it easier to explain one account event instead of a broad cancellation complaint.

Reading the Chewy+ renewal date

If the member ends within three business days of signing up or converting from a free trial to paid membership, Chewy provides a full membership-fee refund subject to an adjustment for benefits used during that period. For Chewy+, the practical question is whether the live renewal date matches this condition. If it does not, another provider-particular condition may control.

Chewy+ rule 7: paid term

After ordinary cancellation, Chewy says the member can continue to use Chewy+ through the end of the paid membership term. For Chewy+, the practical question is whether the live paid term matches this condition. If it does not, another provider-particular condition may control.

Action sequence

Benefit use can change whether a membership fee qualifies for refund. For Chewy+, connect that point to the membership charge and preserve the Chewy+ account file state before submitting a change.

Stopping the next renewal and refunding the latest membership charge are different questions. For Chewy+, connect that point to the benefit use and preserve the Chewy+ account file state before submitting a change.

hold onto the paid-term end date visible after cancellation. For Chewy+, connect that point to the paid term and preserve the Chewy+ account file state before submitting a change.

When the answer changes

Open the Chewy+ account, booking, order or service entry and identify the recorded membership charge.
Find the date or status that controls the Chewy+ account action and note the time zone or billing cycle if one matters.
Identify who processed the payment and whether another host, property, seller, venue, app store or partner controls part of the cancellation.
Read the Chewy+ condition attached to this recorded transaction, including any nonrefundable term, refund window, billing-period rule or equipment duty.
Before confirming the change, capture any refund, credit, fee, access-end date, completed bill or status that Chewy+ shows.
Complete the Chewy+ cancellation or refund route using Chewy+’s accepted channel.
store the completed Chewy+ confirmation and recheck the Chewy+ account file later so the financial account state and account status match.

Account entries

the action sent to Chewy+ is early

the Chewy+ account holder is still before the relevant deadline or billing boundary. Use the Chewy+ benefit use as the anchor. If the member ends within three business days of signing up or converting from a free trial to paid membership, Chewy provides a full membership-fee refund subject to an adjustment for benefits used during that period. cross-verify the timestamp and account status with that condition before predicting the refund shown by Chewy+ or completed account account state.

Cancellation is confirmed but money or access remains

the Chewy+ account file shows cancellation while a charge, credit, service period, order or equipment obligation still remains. Use the Chewy+ paid term as the anchor. At other times, Chewy says it refunds the full membership fee only when the Chewy+ account file made no eligible purchases and used no Chewy+ benefits since the latest membership charge. cross-verify the timestamp and account status with that condition before predicting the refund shown by Chewy+ or completed account account state.

The important window has passed

the particular Chewy+ item has already renewed, started, processed, or crossed its refund cutoff. Use the Chewy+ three-business-day window as the anchor. The Chewy+ membership fee is otherwise nonrefundable except as stated in the membership terms. cross-verify the timestamp and account status with that condition before predicting the refund shown by Chewy+ or completed account account state.

Another party controls part of the particular Chewy+ item

The receipt or confirmation points to a host, property, seller, venue, partner or app store. Use the Chewy+ renewal date as the anchor. If Chewy terminates an eligible membership for reasons other than misuse or violations, the terms describe a prorated refund based on full months remaining. cross-verify the timestamp and account status with that condition before predicting the refund shown by Chewy+ or completed account account state.

Chewy+ transaction casebook

Chewy+ case 1: before the cutoff

Chewy+ case 1 focuses on before the cutoff. The first Chewy+ fact is: Chewy+ automatically continues and charges the applicable membership fee unless the member cancels before the renewal charge. The second Chewy+ fact is: If the member ends within three business days of signing up or converting from a free trial to paid membership, Chewy provides a full membership-fee refund subject to an adjustment for benefits used during that period. Place the Chewy+ membership charge beside the Chewy+ benefit use and write the recorded dates from both. If those entries agree, the Chewy+ account holder can explain the likely account state from Chewy+’s own terms. If they disagree, preserve both Chewy+ entries and ask which transaction condition controls the particular purchase or service.

Chewy+ case 2: after the cutoff

Chewy+ case 2 focuses on after the cutoff. The first Chewy+ fact is: Members can end Chewy+ through the Chewy+ account file or by contacting Chewy Customer Service. The second Chewy+ fact is: At other times, Chewy says it refunds the full membership fee only when the Chewy+ account file made no eligible purchases and used no Chewy+ benefits since the latest membership charge. Place the Chewy+ three-business-day window beside the Chewy+ renewal date and write the recorded dates from both. If those entries agree, the Chewy+ account holder can explain the likely account state from Chewy+’s own terms. If they disagree, preserve both Chewy+ entries and ask which transaction condition controls the particular purchase or service.

Chewy+ case 3: third-party billing

Chewy+ case 3 focuses on third-party billing. The first Chewy+ fact is: After ordinary cancellation, Chewy says the member can continue to use Chewy+ through the end of the paid membership term. The second Chewy+ fact is: The Chewy+ membership fee is otherwise nonrefundable except as stated in the membership terms. Place the Chewy+ benefit use beside the Chewy+ paid term and write the recorded dates from both. If those entries agree, the Chewy+ account holder can explain the likely account state from Chewy+’s own terms. If they disagree, preserve both Chewy+ entries and ask which transaction condition controls the particular purchase or service.

Chewy+ case 4: provider-caused change

Chewy+ case 4 focuses on provider-caused change. The first Chewy+ fact is: If the member ends within three business days of signing up or converting from a free trial to paid membership, Chewy provides a full membership-fee refund subject to an adjustment for benefits used during that period. The second Chewy+ fact is: If Chewy terminates an eligible membership for reasons other than misuse or violations, the terms describe a prorated refund based on full months remaining. Place the Chewy+ renewal date beside the Chewy+ membership charge and write the recorded dates from both. If those entries agree, the Chewy+ account holder can explain the likely account state from Chewy+’s own terms. If they disagree, preserve both Chewy+ entries and ask which transaction condition controls the particular purchase or service.

Chewy+ case 5: voluntary cancellation

Chewy+ case 5 focuses on voluntary cancellation. The first Chewy+ fact is: At other times, Chewy says it refunds the full membership fee only when the Chewy+ account file made no eligible purchases and used no Chewy+ benefits since the latest membership charge. The second Chewy+ fact is: Chewy+ automatically continues and charges the applicable membership fee unless the member cancels before the renewal charge. Place the Chewy+ paid term beside the Chewy+ three-business-day window and write the recorded dates from both. If those entries agree, the Chewy+ account holder can explain the likely account state from Chewy+’s own terms. If they disagree, preserve both Chewy+ entries and ask which transaction condition controls the particular purchase or service.

Chewy+ case 6: refund pending

Chewy+ case 6 focuses on refund pending. The first Chewy+ fact is: The Chewy+ membership fee is otherwise nonrefundable except as stated in the membership terms. The second Chewy+ fact is: Members can end Chewy+ through the Chewy+ account file or by contacting Chewy Customer Service. Place the Chewy+ membership charge beside the Chewy+ benefit use and write the recorded dates from both. If those entries agree, the Chewy+ account holder can explain the likely account state from Chewy+’s own terms. If they disagree, preserve both Chewy+ entries and ask which transaction condition controls the particular purchase or service.

Chewy+ case 7: account still active

Chewy+ case 7 focuses on account still active. The first Chewy+ fact is: If Chewy terminates an eligible membership for reasons other than misuse or violations, the terms describe a prorated refund based on full months remaining. The second Chewy+ fact is: After ordinary cancellation, Chewy says the member can continue to use Chewy+ through the end of the paid membership term. Place the Chewy+ three-business-day window beside the Chewy+ renewal date and write the recorded dates from both. If those entries agree, the Chewy+ account holder can explain the likely account state from Chewy+’s own terms. If they disagree, preserve both Chewy+ entries and ask which transaction condition controls the particular purchase or service.

Chewy+ case 8: nonrefundable product

Chewy+ case 8 focuses on nonrefundable product. The first Chewy+ fact is: Chewy+ automatically continues and charges the applicable membership fee unless the member cancels before the renewal charge. The second Chewy+ fact is: If the member ends within three business days of signing up or converting from a free trial to paid membership, Chewy provides a full membership-fee refund subject to an adjustment for benefits used during that period. Place the Chewy+ benefit use beside the Chewy+ paid term and write the recorded dates from both. If those entries agree, the Chewy+ account holder can explain the likely account state from Chewy+’s own terms. If they disagree, preserve both Chewy+ entries and ask which transaction condition controls the particular purchase or service.

Resolution path

support case number if Chewy+ Chewy+ customer assistance handled the action sent to Chewy+
receipt or confirmation showing the membership charge
the controlling date, billing cycle or event status
screenshot of the cancellation or refund account state
refund, credit, completed-bill, equipment-return or access-end message
Chewy+ transaction or account identifier

Wrong assumptions to avoid with Chewy+

Do not rely on a generic search snippet when the live Chewy+ account shows a transaction-particular condition.
Do not treat stopping the next Chewy+ renewal as proof that an earlier charge is refundable.
Do not discard the Chewy+ confirmation while a refund, credit, order, equipment return or completed bill is still pending.
Do not apply a Chewy+ rule from another plan, rate, seller, host or billing period to this transaction.
Do not assume non-use automatically creates a Chewy+ refund.

Related RefundGuides coverage

Browse our pet memberships guides and cross-verify the Petco Vital Care Premier guide for another policy in the same consumer-service area.

Bottom line: Chewy+ auto-renews until canceled, while refund eligibility depends on how soon the membership is ended and whether the Chewy+ account file used eligible Chewy+ benefits after the membership charge. Chewy+ customers should cross-verify the latest membership charge date with benefit use before assuming that cancellation automatically produces a refund.

Chewy+ casebook: transaction-particular examples

Chewy+ example 1: member cancels before next renewal

Chewy+ example 1 starts when member cancels before next renewal. The first Chewy+ condition is: Chewy+ automatically continues and charges the applicable membership fee unless the member cancels before the renewal charge. A second Chewy+ condition also matters: After ordinary cancellation, Chewy says the member can continue to use Chewy+ through the end of the paid membership term. Open the Chewy+ membership charge and cross-verify it with the Chewy+ renewal date. Write the Chewy+ date, amount and status from both entries. If those Chewy+ entries match the published conditions, the likely account outcome can be explained from those terms. If they do not match, preserve both Chewy+ entries and use the condition shown for the actual transaction.

Chewy+ example 2: member cancels within three business days

Use this Chewy+ scenario when member cancels within three business days. For this scenario, Chewy+ states: Members can end Chewy+ through the Chewy+ account file or by contacting Chewy Customer Service. Do not ignore this related Chewy+ point: If the member ends within three business days of signing up or converting from a free trial to paid membership, Chewy provides a full membership-fee refund subject to an adjustment for benefits used during that period. the Chewy+ account holder should place the Chewy+ three-business-day window beside the Chewy+ paid term and verify that both describe the same purchase, booking, subscription or service. hold onto the Chewy+ confirmation number and the action sent to Chewy+ timestamp. That evidence lets Chewy+ Chewy+ customer assistance explain a remaining charge, credit, refund, access period or equipment obligation from the recorded account history. hold onto the Chewy+ evidence until the status shown by Chewy+ is completely reflected.

Chewy+ example 3: member used benefits during three-day window

This Chewy+ case focuses on member used benefits during three-day window. The relevant Chewy+ rule is: After ordinary cancellation, Chewy says the member can continue to use Chewy+ through the end of the paid membership term. The next Chewy+ rule is: At other times, Chewy says it refunds the full membership fee only when the Chewy+ account file made no eligible purchases and used no Chewy+ benefits since the latest membership charge. Review the Chewy+ benefit use before changing the Chewy+ membership charge. entry what the Chewy+ account showed immediately before the action and again after it. The difference between those two Chewy+ states can show whether cancellation stopped future billing, preserved access, left an order active, or created another provider-particular account state. Use the published Chewy+ conditions to explain the Chewy+ account file rather than assuming cancellation reverses every prior charge.

Chewy+ example 4: member cancels later without using benefits

Chewy+ example 4 starts when member cancels later without using benefits. The first Chewy+ condition is: If the member ends within three business days of signing up or converting from a free trial to paid membership, Chewy provides a full membership-fee refund subject to an adjustment for benefits used during that period. A second Chewy+ condition also matters: The Chewy+ membership fee is otherwise nonrefundable except as stated in the membership terms. Open the Chewy+ renewal date and cross-verify it with the Chewy+ three-business-day window. Write the Chewy+ date, amount and status from both entries. If those Chewy+ entries match the published conditions, the likely account outcome can be explained from those terms. If they do not match, preserve both Chewy+ entries and use the condition shown for the actual transaction.

Chewy+ example 5: member cancels later after eligible purchases

Use this Chewy+ scenario when member cancels later after eligible purchases. For this scenario, Chewy+ states: At other times, Chewy says it refunds the full membership fee only when the Chewy+ account file made no eligible purchases and used no Chewy+ benefits since the latest membership charge. Do not ignore this related Chewy+ point: If Chewy terminates an eligible membership for reasons other than misuse or violations, the terms describe a prorated refund based on full months remaining. the Chewy+ account holder should place the Chewy+ paid term beside the Chewy+ benefit use and verify that both describe the same purchase, booking, subscription or service. hold onto the Chewy+ confirmation number and the action sent to Chewy+ timestamp. That evidence lets Chewy+ Chewy+ customer assistance explain a remaining charge, credit, refund, access period or equipment obligation from the recorded account history. hold onto the Chewy+ evidence until the status shown by Chewy+ is completely reflected.

Chewy+ example 6: paid term continues

This Chewy+ case focuses on paid term continues. The relevant Chewy+ rule is: The Chewy+ membership fee is otherwise nonrefundable except as stated in the membership terms. The next Chewy+ rule is: Chewy+ automatically continues and charges the applicable membership fee unless the member cancels before the renewal charge. Review the Chewy+ membership charge before changing the Chewy+ renewal date. entry what the Chewy+ account showed immediately before the action and again after it. The difference between those two Chewy+ states can show whether cancellation stopped future billing, preserved access, left an order active, or created another provider-particular account state. Use the published Chewy+ conditions to explain the Chewy+ account file rather than assuming cancellation reverses every prior charge.

Chewy+ example 7: membership charge just renewed

Chewy+ example 7 starts when membership charge just renewed. The first Chewy+ condition is: If Chewy terminates an eligible membership for reasons other than misuse or violations, the terms describe a prorated refund based on full months remaining. A second Chewy+ condition also matters: Members can end Chewy+ through the Chewy+ account file or by contacting Chewy Customer Service. Open the Chewy+ three-business-day window and cross-verify it with the Chewy+ paid term. Write the Chewy+ date, amount and status from both entries. If those Chewy+ entries match the published conditions, the likely account outcome can be explained from those terms. If they do not match, preserve both Chewy+ entries and use the condition shown for the actual transaction.

Chewy+ example 8: Chewy terminates membership without misuse

Use this Chewy+ scenario when Chewy terminates membership without misuse. For this scenario, Chewy+ states: Chewy+ automatically continues and charges the applicable membership fee unless the member cancels before the renewal charge. Do not ignore this related Chewy+ point: After ordinary cancellation, Chewy says the member can continue to use Chewy+ through the end of the paid membership term. the Chewy+ account holder should place the Chewy+ benefit use beside the Chewy+ membership charge and verify that both describe the same purchase, booking, subscription or service. hold onto the Chewy+ confirmation number and the action sent to Chewy+ timestamp. That evidence lets Chewy+ Chewy+ customer assistance explain a remaining charge, credit, refund, access period or equipment obligation from the recorded account history. hold onto the Chewy+ evidence until the status shown by Chewy+ is completely reflected.

Chewy+ example 9: member cancels before next renewal

This Chewy+ case focuses on member cancels before next renewal. The relevant Chewy+ rule is: Members can end Chewy+ through the Chewy+ account file or by contacting Chewy Customer Service. The next Chewy+ rule is: If the member ends within three business days of signing up or converting from a free trial to paid membership, Chewy provides a full membership-fee refund subject to an adjustment for benefits used during that period. Review the Chewy+ renewal date before changing the Chewy+ three-business-day window. entry what the Chewy+ account showed immediately before the action and again after it. The difference between those two Chewy+ states can show whether cancellation stopped future billing, preserved access, left an order active, or created another provider-particular account state. Use the published Chewy+ conditions to explain the Chewy+ account file rather than assuming cancellation reverses every prior charge.

Chewy+ example 10: member cancels within three business days

Chewy+ example 10 starts when member cancels within three business days. The first Chewy+ condition is: After ordinary cancellation, Chewy says the member can continue to use Chewy+ through the end of the paid membership term. A second Chewy+ condition also matters: At other times, Chewy says it refunds the full membership fee only when the Chewy+ account file made no eligible purchases and used no Chewy+ benefits since the latest membership charge. Open the Chewy+ paid term and cross-verify it with the Chewy+ benefit use. Write the Chewy+ date, amount and status from both entries. If those Chewy+ entries match the published conditions, the likely account outcome can be explained from those terms. If they do not match, preserve both Chewy+ entries and use the condition shown for the actual transaction.

Chewy+ example 11: member used benefits during three-day window

Use this Chewy+ scenario when member used benefits during three-day window. For this scenario, Chewy+ states: If the member ends within three business days of signing up or converting from a free trial to paid membership, Chewy provides a full membership-fee refund subject to an adjustment for benefits used during that period. Do not ignore this related Chewy+ point: The Chewy+ membership fee is otherwise nonrefundable except as stated in the membership terms. the Chewy+ account holder should place the Chewy+ membership charge beside the Chewy+ renewal date and verify that both describe the same purchase, booking, subscription or service. hold onto the Chewy+ confirmation number and the action sent to Chewy+ timestamp. That evidence lets Chewy+ Chewy+ customer assistance explain a remaining charge, credit, refund, access period or equipment obligation from the recorded account history. hold onto the Chewy+ evidence until the status shown by Chewy+ is completely reflected.

Chewy+ example 12: member cancels later without using benefits

This Chewy+ case focuses on member cancels later without using benefits. The relevant Chewy+ rule is: At other times, Chewy says it refunds the full membership fee only when the Chewy+ account file made no eligible purchases and used no Chewy+ benefits since the latest membership charge. The next Chewy+ rule is: If Chewy terminates an eligible membership for reasons other than misuse or violations, the terms describe a prorated refund based on full months remaining. Review the Chewy+ three-business-day window before changing the Chewy+ paid term. entry what the Chewy+ account showed immediately before the action and again after it. The difference between those two Chewy+ states can show whether cancellation stopped future billing, preserved access, left an order active, or created another provider-particular account state. Use the published Chewy+ conditions to explain the Chewy+ account file rather than assuming cancellation reverses every prior charge.

Chewy+ example 13: member cancels later after eligible purchases

Chewy+ example 13 starts when member cancels later after eligible purchases. The first Chewy+ condition is: The Chewy+ membership fee is otherwise nonrefundable except as stated in the membership terms. A second Chewy+ condition also matters: Chewy+ automatically continues and charges the applicable membership fee unless the member cancels before the renewal charge. Open the Chewy+ benefit use and cross-verify it with the Chewy+ membership charge. Write the Chewy+ date, amount and status from both entries. If those Chewy+ entries match the published conditions, the likely account outcome can be explained from those terms. If they do not match, preserve both Chewy+ entries and use the condition shown for the actual transaction.

Chewy+ example 14: paid term continues

Use this Chewy+ scenario when paid term continues. For this scenario, Chewy+ states: If Chewy terminates an eligible membership for reasons other than misuse or violations, the terms describe a prorated refund based on full months remaining. Do not ignore this related Chewy+ point: Members can end Chewy+ through the Chewy+ account file or by contacting Chewy Customer Service. the Chewy+ account holder should place the Chewy+ renewal date beside the Chewy+ three-business-day window and verify that both describe the same purchase, booking, subscription or service. hold onto the Chewy+ confirmation number and the action sent to Chewy+ timestamp. That evidence lets Chewy+ Chewy+ customer assistance explain a remaining charge, credit, refund, access period or equipment obligation from the recorded account history. hold onto the Chewy+ evidence until the status shown by Chewy+ is completely reflected.

Chewy+ example 15: membership charge just renewed

This Chewy+ case focuses on membership charge just renewed. The relevant Chewy+ rule is: Chewy+ automatically continues and charges the applicable membership fee unless the member cancels before the renewal charge. The next Chewy+ rule is: After ordinary cancellation, Chewy says the member can continue to use Chewy+ through the end of the paid membership term. Review the Chewy+ paid term before changing the Chewy+ benefit use. entry what the Chewy+ account showed immediately before the action and again after it. The difference between those two Chewy+ states can show whether cancellation stopped future billing, preserved access, left an order active, or created another provider-particular account state. Use the published Chewy+ conditions to explain the Chewy+ account file rather than assuming cancellation reverses every prior charge.

Chewy+ example 16: Chewy terminates membership without misuse

Chewy+ example 16 starts when Chewy terminates membership without misuse. The first Chewy+ condition is: Members can end Chewy+ through the Chewy+ account file or by contacting Chewy Customer Service. A second Chewy+ condition also matters: If the member ends within three business days of signing up or converting from a free trial to paid membership, Chewy provides a full membership-fee refund subject to an adjustment for benefits used during that period. Open the Chewy+ membership charge and cross-verify it with the Chewy+ renewal date. Write the Chewy+ date, amount and status from both entries. If those Chewy+ entries match the published conditions, the likely account outcome can be explained from those terms. If they do not match, preserve both Chewy+ entries and use the condition shown for the actual transaction.

Chewy+ completed audit before closing the file

Chewy+ audit item 1

Chewy+ audit item 1 begins with the Chewy+ three-business-day window. The official Chewy+ point to test is: Members can end Chewy+ through the Chewy+ account file or by contacting Chewy Customer Service. Attach the date and amount from the live Chewy+ benefit use to that statement. Do not replace the live Chewy+ information with a deadline or rule remembered from a different transaction. If a later Chewy+ refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved entry when asking for an explanation.

Chewy+ audit item 2

Chewy+ audit item 2 begins with the Chewy+ benefit use. The official Chewy+ point to test is: After ordinary cancellation, Chewy says the member can continue to use Chewy+ through the end of the paid membership term. Attach the date and amount from the live Chewy+ renewal date to that statement. Do not replace the live Chewy+ information with a deadline or rule remembered from a different transaction. If a later Chewy+ refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved entry when asking for an explanation.

Chewy+ audit item 3

Chewy+ audit item 3 begins with the Chewy+ renewal date. The official Chewy+ point to test is: If the member ends within three business days of signing up or converting from a free trial to paid membership, Chewy provides a full membership-fee refund subject to an adjustment for benefits used during that period. Attach the date and amount from the live Chewy+ paid term to that statement. Do not replace the live Chewy+ information with a deadline or rule remembered from a different transaction. If a later Chewy+ refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved entry when asking for an explanation.

Chewy+ audit item 4

Chewy+ audit item 4 begins with the Chewy+ paid term. The official Chewy+ point to test is: At other times, Chewy says it refunds the full membership fee only when the Chewy+ account file made no eligible purchases and used no Chewy+ benefits since the latest membership charge. Attach the date and amount from the live Chewy+ membership charge to that statement. Do not replace the live Chewy+ information with a deadline or rule remembered from a different transaction. If a later Chewy+ refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved entry when asking for an explanation.

Chewy+ audit item 5

Chewy+ audit item 5 begins with the Chewy+ membership charge. The official Chewy+ point to test is: The Chewy+ membership fee is otherwise nonrefundable except as stated in the membership terms. Attach the date and amount from the live Chewy+ three-business-day window to that statement. Do not replace the live Chewy+ information with a deadline or rule remembered from a different transaction. If a later Chewy+ refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved entry when asking for an explanation.

Chewy+ audit item 6

Chewy+ audit item 6 begins with the Chewy+ three-business-day window. The official Chewy+ point to test is: If Chewy terminates an eligible membership for reasons other than misuse or violations, the terms describe a prorated refund based on full months remaining. Attach the date and amount from the live Chewy+ benefit use to that statement. Do not replace the live Chewy+ information with a deadline or rule remembered from a different transaction. If a later Chewy+ refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved entry when asking for an explanation.

Chewy+ audit item 7

Chewy+ audit item 7 begins with the Chewy+ benefit use. The official Chewy+ point to test is: Chewy+ automatically continues and charges the applicable membership fee unless the member cancels before the renewal charge. Attach the date and amount from the live Chewy+ renewal date to that statement. Do not replace the live Chewy+ information with a deadline or rule remembered from a different transaction. If a later Chewy+ refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved entry when asking for an explanation.

Chewy+ audit item 8

Chewy+ audit item 8 begins with the Chewy+ renewal date. The official Chewy+ point to test is: Members can end Chewy+ through the Chewy+ account file or by contacting Chewy Customer Service. Attach the date and amount from the live Chewy+ paid term to that statement. Do not replace the live Chewy+ information with a deadline or rule remembered from a different transaction. If a later Chewy+ refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved entry when asking for an explanation.

Chewy+ audit item 9

Chewy+ audit item 9 begins with the Chewy+ paid term. The official Chewy+ point to test is: After ordinary cancellation, Chewy says the member can continue to use Chewy+ through the end of the paid membership term. Attach the date and amount from the live Chewy+ membership charge to that statement. Do not replace the live Chewy+ information with a deadline or rule remembered from a different transaction. If a later Chewy+ refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved entry when asking for an explanation.

Chewy+ audit item 10

Chewy+ audit item 10 begins with the Chewy+ membership charge. The official Chewy+ point to test is: If the member ends within three business days of signing up or converting from a free trial to paid membership, Chewy provides a full membership-fee refund subject to an adjustment for benefits used during that period. Attach the date and amount from the live Chewy+ three-business-day window to that statement. Do not replace the live Chewy+ information with a deadline or rule remembered from a different transaction. If a later Chewy+ refund, credit, bill, order, ticket, equipment status or membership state differs from expectation, use this saved entry when asking for an explanation.